Why switch to TXU?
Having seen that variable-rate plans can often end up costing consumers much more than anticipated, TXU Energy only offers fixed-rate plans with straightforward pricing. They also offer a number of pricing options that can meet your needs and save you money, such as the pay-as-you-go FlexPower plan, which requires no deposit or credit check, and the Free Nights program, which provides free energy use from 9:00 p.m. to 6:00 a.m.
TXU Energy also has a number of innovative energy services that help customers better manage their energy use and costs, including:
The MyEnergy Dashboard: an online tool that allows you to examine the patterns in your energy usage and will help you find ways to reduce your consumption.
The TXU iThermostat: a programmable thermostat that can be managed from the web.
The Energy Thieves Calculator: a calculator that will help you identify which appliances may still be using energy even when turned off.
TXU Energy Aid: Helps about 20,000 customers keep their lights on each year.
Home Protection Plans: Get protection for unplanned repairs for your home for HVAC services, appliances, electronics, plumbing and more.
Small business and commercial electricity rates
Find the best rate to keep your overhead low, including discounts for time of use plans.
View and pay your electricity bill in seconds, keep track of your usage and get alerts when you’re using more electricity than normal with TXU Energy.
Renewable energy plans
If you are interested in powering your home or business with renewable energy, TXU has plenty of plans to choose from.
TXU Energy GreenUp: 100% wind power
TXU Solar Club: From solar farms located within Texas
TXU Energy Solar Advantage: Features solar energy
TXU Solar from SunPower: Rooftop solar panels
TXU Energy Solar for Business: Large business solar farm energy
Not to be confused with Oncor, formerly called TXU Electric Delivery and still one of Texas' deregulated utilities, TXU operates as a separate entity as a Retail Electricity Provider (REP) in Texas as part of the Energy Future Holdings family of companies.
TXU Customer Service
Customer service number:1-800-818-6132
You can reach TXU Energy by mail at the following address:
TXU Energy 2430 N Fielder Rd Arlington, Texas 76012