New York State Electric & Gas

Choose EnergyUtilitiesNYSEG

New York State Electric & Gas, also known as NYSEG, is one of the top utility services in upstate New York. A subsidiary of AVANGRID, NYSEG delivers power to more than 40% of the upstate community, with nearly 1.2 million electricity and natural gas customers combined.

NYSEG is not only committed to excellent energy service, the utility also gives back to its upstate customers through environmentally responsible initiatives, local economic development programs and community involvement. The utility also provides customers with resources focused on energy efficiency and saving tactics for homes and businesses, such as smart meter installations and efficiency incentives.

Supplier Plan Energy Term Length Rate
Public Power 12 month fixed 5.36¢
Public Power 24 month fixed 5.42¢
Public Power 6 month fixed 5.39¢
Clearview Energy 12 month fixed 5.89¢
Clearview Energy 6 month fixed 5.59¢
XOOM Energy 24 month fixed 6.99¢
XOOM Energy 24 month fixed 7.19¢
XOOM Energy 24 month fixed 7.19¢

NYSEG Service Area

NYSEG Service Area Map


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NYSEG Customer Service Information

Emergency Information

Power Outage Reporting

Call 1-800-572-1131 to report a power outage, or click here to submit an outage report online.

Outage Alerts

Click here to view current power outages in the NYSEG utility area.

Outage Map

Click here to view a real-time outage map.          

Natural Gas Emergency

Call 1-800-572-1121 to report a gas leak or other emergency.


General Information


Click here to log in or register for an NYSEG customer account.

Customer Service Number

Call 1-800-572-1111 to speak to an NYSEG representative (Mon-Fri 7 am – 7 pm)


Click here to find the answers to questions regarding billing, enrollment and more.

Home Resources

Click here for information on pricing, efficiency and renewable energy options for your home.

Business Resources

Click here to learn about efficiency rebates, business solutions, pricing and more.

Streetlight Outage

Click here to report a streetlight outage in your neighborhood.


Why switch to a deregulated energy plan?

Switching to a deregulated energy plan often can save you money on your monthly energy bill. Here’s why: the deregulated energy system in New York allows national retail energy suppliers to offer customers competitive rates that can be lower than those of the local utilities.

Retail suppliers can also provide incentives and energy deals that help customers save money month after month. Since utilities’ rates are subject to fluctuate with the rise and fall of energy prices, they can’t guarantee the same level of rate security as deregulated energy suppliers.

No matter which energy supplier you choose, NYSEG will still deliver power to your home or business, without any interruptions during the switching process. Enter your ZIP code above to get started!

Compare New York deregulated energy rates:

If you’re a NYSEG customer who’s ready to switch to a deregulated energy plan, visit the Choose Energy marketplace:


New York City



Mount Vernon


New Rochelle


Residential Service

New York

New York

Commercial Service

New York

New York