Pacific Gas & Electric

Learn about deregulated options in your area with Choose Energy

About Pacific Gas & Electric

Pacific Gas & Electric (PG&E) is one of the largest natural gas and electric utilities in California, serving 16 million customers across the state. Its territory spreads from the Eureka in the north, Bakersfield in the south, Sierra Nevada to the east and the Pacific Ocean to the west. The company manages and maintains an extensive power delivery line system, which covers 125,147 circuit miles combined. PG&E works to ensure the safe and reliable delivery of natural gas and electricity to its California customers.

PG&E also offers several resources for money saving tips, solar power information and community involvement initiatives. To learn more about PG&E, click here.

Why deregulated energy?

In California, deregulated natural gas legislation has helped customers since 1991. Within the deregulated energy market in parts of California, residents and business owners can choose a retail natural gas supplier that could end up saving them money on their monthly power bills.

The deregulated energy market hosts retail suppliers that offer competitive rates and other incentives for natural gas service. You can explore your deregulated energy options in the Choose Energy marketplace. No matter which supplier you choose, PG&E will still deliver the power to your home or business. If you experience an electricity outage, a gas leak or other problem, contact PG&E.

PG&E Service Area

Image courtesy of

Customer service information

PG&E makes it easy for customers to find valuable information about their natural gas services and more. See below for some quick links and tips:

Emergency Information

Report a Streetlight Outage

  • Click here to submit a report.

Report and Emergency

  •  After leaving the area, call 911 and then 1-800-743-5000

Report an Outage

  • Click here to report an outage online and view a 24/7 outage map.

Wildfire Updates

  •  To find current information on wildfires in the area, click here.

Scam Information

  • To protect yourself from utility scams or learn more about them, click here.

General Information

Account Login

  •  Existing customers can click here to start, stop or transfer service.

Customer Service Phone Number

  • Call 1-800-743-5000.

Billing Information

  •  Log in to your PG&E account to view or update billing information.

Alert FAQ

  • Click here to find answers to frequently asked questions.

Business Customers

  • Information for business customers can be found here.

You can find more customer service information in the PG&E Help Center.