RG&E provides its customers with numerous energy-related resources, as well as several methods of contact. If you need to get in touch with RG&E or simply want more information, see below:
Report a power outage or natural gas emergency
- Call 1-800-743-1701 or click here to submit an outage report online.
- Click here for outage updates by county.
- Click here to report a streetlight outage.
- Click here to view a real-time outage map.
- Log in or register here for billing information, text alerts and more.
Pay your bill
- Click here to pay your electric bill.
Customer service number
- Call 1-800-743-2110 (Mon-Fri, 7 am – 7 pm).
Customer service online
- Click here to send an email to RG&E customer service.
- Click here to find the answers to common questions.
- Click here for energy-saving tips and pricing information.
- Click here for information on efficiency programs and more.