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Western Massachusetts Electric (Eversource Energy)

Electric and natural gas company in Massachusetts

For business

About Western Massachusetts Electric

In 2012, Western Massachusetts Electric Co. (WMECo) merged with Eversource Energy (formerly Northeast Utilities). This company delivers electricity and natural gas to approximately 3.6 million customers across Massachusetts, Connecticut, and New Hampshire. In Massachusetts, Eversource serves communities including Cambridge, Boston, Bedford, Sandwich, Duxbury, Brighton, Norfolk and many other areas.

Eversource Energy maintains infrastructure and delivers energy to residential homes and businesses. It also sells energy directly to consumers who do not sign up for an energy plan with an alternative retail provider. To see how you can exercise your energy choice, enter your ZIP code above. We’ll show you the most recent electricity or natural gas rates in your area. You can compare these rates with Eversource Energy.

Please note: All rates above are accurate as of 6/17/2020 for utility Eversource (formerly WMECo). Rates may have changed since this date. For the most up to date rates in your area, please enter your zip code above.

Understanding deregulated energy

Deregulation – or energy choice – means you can pick who supplies your electricity or natural gas from a pool of candidates based on where you live. This increased competition between suppliers can lead to lower rates and better plan options. To learn more about deregulation, see a few of our top guides and frequently asked questions below.

What is Eversource Energy’s Basic Service?

If you live in Massachusetts and choose to not purchase electricity from an independent electric supplier, you will receive Eversource Energy’s Basic Service plan. The rates for Basic Service are set and controlled by the Massachusetts Department of Public Utilities. This rate will provide you with your “rate to compare.” Customers can opt for a 6-month fixed rate plan or a month-to-month variable rate plan.

We’ll show you how much Eversource Energy charges per kilowatt hour when you enter your ZIP code above. This way, you can see which provider offers the lowest price.

What is the difference between a utility and a supplier?

A utility company, such as Eversource Energy, is an energy company that is responsible for the power infrastructure and sells energy to residents and businesses in its service area.

In deregulated areas, there are also energy suppliers (also referred to as a provider or ESCO in some areas). Energy suppliers are separate companies that compete for your business by offering lower electricity rates.

What suppliers are available in the Eversource Energy area?

Choose Energy works with trusted energy providers from across the country to ensure our customers can find the best energy rates in their areas. Residents in Massachusetts can choose from Direct Energy, Constellation, and Clearview Energy and more. To see current rates offered by these and other providers, enter your ZIP code above.

Contact Eversource Energy

Contact Eversource Energy if you experience power outages in your area. If you have questions about your energy service or need to speak with a customer care representative, you can also find their contact information below. If you are not an Eversource Energy customer, you will need to reach out to your energy provider for bill and plan questions.

  • Log into your Eversource Energy account for bill pay here.
  • Report an outage to Eversource Energy by calling 800-592-2000.
  • To speak to a customer service representative, call 800-592-2000.