Reliant Energy Rates and Plans

Residential electricity supplier in Texas

For business

About Reliant Energy

Reliant Energy is an NRG company committed to offering Texans affordable electricity rates and quality customer service. Based in Houston, Reliant Energy strives to provide fixed- and variable-rate plans, long- and short-term contracts, and renewable energy options.

Interested in a Reliant Energy electricity plan? Enter your ZIP code above to see available plans in your area.

How deregulation works

Deregulation allows people who live in Texas to choose their own provider for electricity. Since the provider handles the billing and payment part of the process, this lets different providers offer varying rates. These providers often compete for business by offering savings and benefits to consumers.

Reliant Energy plans

Conservation Plan 12

This 12-month fixed-rate plan charges based on monthly usage. It has a $150 early termination fee.

Clear Flex plan

This variable-rate plan offers customers flexibility and freedom of a month-to-month contract and no early termination fees. It’s important to note that with a variable-rate plan, the rate you pay will change based on fluctuations in the electricity market.

Truly Free 7 Days 12 plan

This fixed rate plan provides free electricity on your seven highest-usage days each month and does not charge delivery fees.

Truly Free Nights 12 plan

The Truly Free Nights plan offers a fixed rate during the day and free electricity each night between the hours of 8 pm and 6 am and does not charge delivery fees. 

Truly Free Weekends 12 plan

With this 12-month plan, you will receive a fixed rate during the week and free electricity from 8 pm Friday to 12 am Monday. The Truly Free Weekends plan does not charge delivery fees.

Why choose Reliant Energy

Reliant Energy is notable for offering plans that have periods where you don’t pay for electricity, such as on weekends or evenings.

 Reliant also runs limited-time offers on Google Next products. You can also find other exclusive offers such as 15 percent off backup power devices. The company is devoted to renewable energy through solar, electric vehicles, wind, and carbon offset options. 

Reliant Energy review

Choose Energy score: 4.0 out of 5

Shopping for a deregulated energy plan can seem overwhelming. With the sheer number of potential energy providers, many find it difficult to narrow down their options. Choose Energy wants to help empower consumers to find the right electricity plan at an affordable rate.

To ensure that our customers are able to choose a great energy provider, Choose Energy compiled a scoring model to review top electric providers in Texas. The Choose Energy reviews model is based on unbiased and quantitative criteria to ensure provider scores remain objective.

We’ve broken down our scoring model into three main categories:

  • Customer service
  • Online accessibility
  • Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list of reviews here.

Customer service: 2.0 out of 5

  • P2C complaint score: 4
  • Satisfaction guarantee: 0

A good P2C complaint score on the Public Utility Commission of Texas’ scorecard leads the way for Reliant in the customer service category. The company does not offer a satisfaction guarantee.

Online accessibility: 5.0 out of 5

  • Online bill pay: 5
  • Online chat: 5
  • Access to usage alerts & trends: 5

Reliant swept the online accessibility category, where all three factors were assessed on a yes or no basis. Online bill pay, chat, and usage alerts combined to earn Reliant top marks here.

Business history: 5.0 out of 5

  • Years in business: 5
  • Better Business Bureau accreditation: 5

An NRG brand, Reliant boasts a lengthy track record in the deregulated energy space. It is also BBB accredited with an A+ rating. While BBB is a paid accreditation, we use it here as a measure of trustworthiness in the eyes of the consumer.

(Review updated 3/23/2021)

Reliant Energy satisfaction guarantee

Reliant Energy does not currently list a specific satisfaction guarantee on its website. However, the company has won a number of awards for customer satisfaction, such as the North American Customer Centricity Awards.

Reliant Energy core energy services

Reliant Energy for residential customers

Reliant Energy offers Texas residents variable- and fixed-rate plans with short- and long-term contracts. Choose from plans providing flat rate pricing, month-to-month contracts, or renewable energy options to get the energy supply that fits your needs. 

Reliant Energy for business customers

Reliant Energy aims to provide affordable and reliable electricity plans to small and large businesses in your area. The company offers tools and resources to help meet any business owner’s needs. 

Green energy options with Reliant Energy

Reliant Energy offers green energy plans powered by 100 percent solar energy. This provider strives to make these plans budget-friendly and easy to understand. Many of Reliant Energy’s green plans are sourced by local Texas solar farms. 

Additional Reliant Energy initiatives

Home security

Texans can also enroll in Reliant Energy’s home security packages, which provide 24/7 monitoring and professional installation of smart security products.

Community investment

Reliant Energy partners with more than 200 local charities, philanthropies, and causes across the state of Texas. In 2019, the company donated $3.5 million to these organizations and collectively volunteered for 7,000 hours.

No deposit options from Reliant Energy

Reliant Energy offers prepaid plans where you pay for electricity in advance. These Reliant Energy plans come with no deposit or long-term contracts. You pay in-store, through the app, or online. When your balance is running low, you’ll receive an alert reminding you to add more to your account.    

Moving or transferring service with Reliant Energy

If you’re moving, you do not need to cancel your service. You simply transfer it to your new location. The company also offers same-day electricity service for new customers who are switching, or you can schedule a new connection up to 60 days in advance. 

Renting with Reliant Energy

Reliant Energy has a service geared towards renters called RentReady by Reliant. If you sign up before 5 pm, you can have same-day power. The program also allows you to split the bill with roommates.

How shopping for electricity works

You can easily find the right electricity plan in your area with the free Choose Energy marketplace. You just need to enter your ZIP code into the field above. The search page also allows you to filter by providers in your area. Then you can compare plans side-by-side on one page. To get started, enter your ZIP code today and begin exploring available rates in your area.

Types of rates offered by Reliant Energy

There are many plan types and rate structures you may encounter while searching for an energy plan. The most common options are fixed rate and variable rate plans.

  • Fixed-rate. With fixed-rate plans, the rate you pay for electricity is set in your contract and will not fluctuate during your contract term regardless of changes in the energy market. Fixed-rate plans are ideal for customers who want stability and protection from rate spikes.
  • Variable-rate. With variable-rate plans, the rate you pay for electricity will change based on the market. This means you could pay a lower rate when demand is low but may be hit with a higher rate when the energy supply runs low.

There are also different rate structures within these plan types. Not all fixed rate plans are the same, just as variable plans differ from plan to plan. For a more detailed look at plan types and how to choose between them all, see our guide.

Reliant Energy also offers prepaid plan options where you pay ahead of time. These have no deposits and no long-term contracts. 

 You might also see Reliant Energy plans that are time-of-use based. These are often labeled as indexed plans. These plans offer savings based on the time you use the most electricity. For instance, you might have times on the weekends or nights when electricity is free.     

Reliant Energy service areas

  • AEP Texas Central. This service area covers the cities of Corpus Christi, McAllen, Harlingen, and Laredo.
  • AEP Texas North. This service area includes areas of northern Texas such as Abilene, San Angelo, and Vernon.
  • CenterPoint Energy. The CenterPoint service area spans two million residences and businesses in the Houston metropolitan area.
  • Oncor Electric Delivery. Oncor operates one of Texas’ biggest service areas, including Dallas, Plano, Paris, and other communities across the state.
  • Texas-New Mexico Power. This service area covers communities in Houston, DallasFort Worth, and Midland.

Reliant Energy cancellation fees

Reliant has an early termination fee of $150. However, this fee does not apply if you have to cancel early because you are moving.

Reliant Energy in my area

You can find any relevant Reliant Energy plans by entering your ZIP code into the field above. Reliant Energy electric rates may vary by area due to different utility transmission charges. Enter your ZIP code to look for a Reliant Energy plan in your area today.

Reliant Energy business electricity

Choose Energy can help you find the right plan for your business. Reliant Energy also has plans for commercial enterprises. To get the process started, call Choose Energy to connect with an expert or fill out this form. We will help you build a customized business energy plan for your area.

Reliant Energy plan FAQs

What makes Reliant Energy unique?

Reliant Energy is notable for the wide variety of discounts and tie-in deals. It has deals for Google Nest Hub, HVAC repairs, and home security devices, as a few examples. 

Also, if you like the idea of prepaid no-deposit options or plans based on time-of-use discounts, Reliant Energy offers several different options.

Why should I choose a renewable energy plan?

Renewable energy can help the environment, but it can also save on energy costs in the long run. If you are interested in choosing a green energy plan, enter your ZIP code above. From there, you can filter for electricity plans powered by renewable energy sources.

What is the best Reliant Energy plan?

That will depend on your living situation, energy use, budget, and lifestyle. If you tend to use a lot of electricity during peak hours, one of the plans offering free electricity at certain times may be a good option for you. Enter your ZIP code above to check all of the available Reliant Energy plans near you.

What is the cheapest Reliant Energy plan? 

Currently, the least expensive Reliant Energy plan is the Conservation Plan 12. This is a fixed 12-month plan that charges different Reliant Energy electric rates based on tiers of monthly use. 

A few things to remember

Remember to always read your plan’s Electricity Facts Label before you sign up. This label has vital information like:

  • Price per kilowatt-hour that is based on usage 
  • Percent of renewable energy sourcing   
  • Early termination fees

Tips to lower your electricity bill

Your first method for getting a lower electricity bill is to find the best rates for your ZIP code. However, you can also have a lower energy bill by adjusting electric use. Another option is to find a renewable energy plan that can help you save energy. You can learn more in our guide on reducing your electric bill.

Contact Reliant Energy

  • Headquarters: Houston, Texas
  • Bill pay: Log in to your Reliant Energy account here.
  • Customer service: Call 1-866-222-7100.
  • Outages: Contact your utility company