Residential and commercial electricity provider
Headquartered in Houston, Reliant Energy is a Texas retail electricity provider. It is part of the NRG Energy family and provides power to residents and businesses across the Lone Star State.
Reliant Energy offers fixed-rate plans, month-to-month and variable plans, and renewable energy options, all with 24/7 customer support.
Think Reliant Energy is the provider for you? Enter your ZIP code above to start shopping.
Choose Energy® Score: 4.7 stars
With smart home technology discounts, a referral program and home-services offerings, it’s no surprise that more than 1 million Texans choose Reliant Energy as their retail energy provider. Reliant Energy also provides 24/7 live customer service.
See more reviews of top Texas retail energy providers.
Choose Energy® Scoring Model
Choose Energy® collected the following information for each provider and awarded weighted points in each category, with the highest collective point total set at 14. The scores represent star levels representing the highest percentage scores achieved out of 14.
| Better Business Bureau (BBB) accreditation | Contract alerts |
| Online chat availability | Mobile app |
| Online bill pay options | Auto-bill pay options |
| Usage alerts | Customer retention incentives |
| 24/7 customer service | Home services |
| Community outreach and philanthropy | Complaint score # |
Ready to compare today’s low rates from Reliant Energy and other top REPs in Texas? Simply enter your ZIP code at the top of this page to enter the Choose Energy marketplace. Exercise your power to choose with an energy plans that works for you. Here’s how to get started:
Not sure what to pick or don’t want to sign up online? Give our energy experts a call and they can walk you through the process.
| How soon can I set up service? | Once your order has been confirmed through the Choose Energy marketplace, Reliant Energy will work with your local utility, or TDSP, to set up service. If a hold has been placed on your enrollment, Reliant may require more information from you. |
| Will I have to pay a deposit or pass a credit check? | Many retail energy providers require credit checks or deposits for their electricity service. When you select a plan, we’ll let you know if you’ll be required to pay a deposit. To learn more about credit checks or no deposit options, please click here. |
| My power went out – what do I do? | If your power goes out or you are experiencing any problems with your electrical equipment (i.e. power lines, meter, etc.), contact your local utility directly. Find your utility’s contact information here. |
Updated 3-24-20