Reliant Energy

Residential and commercial electricity provider

About Reliant Energy

Headquartered in Houston, Reliant Energy is a Texas retail electricity provider. It is part of the NRG Energy family and provides power to residents and businesses across the Lone Star State.

Reliant Energy offers fixed-rate plans, month-to-month and variable plans, and renewable energy options, all with 24/7 customer support.

Think Reliant Energy is the provider for you? Enter your ZIP code above to start shopping.

Why choose Reliant Energy?

  • 24/7 customer support
  • Free Weekends plan options
  • Online chat
  • Google Assistant compatibility
  • Exclusive Smart Home product deals
  • Bill credit program

Reliant Energy Reviews

Choose Energy® Score: 4.7 stars

With smart home technology discounts, a referral program and home-services offerings, it’s no surprise that more than 1 million Texans choose Reliant Energy as their retail energy provider. Reliant Energy also provides 24/7 live customer service.

See more reviews of top Texas retail energy providers.

Choose Energy® Scoring Model

Choose Energy® collected the following information for each provider and awarded weighted points in each category, with the highest collective point total set at 14. The scores represent star levels representing the highest percentage scores achieved out of 14.

Better Business Bureau (BBB) accreditation Contract alerts
Online chat availability Mobile app
Online bill pay options Auto-bill pay options
Usage alerts Customer retention incentives
24/7 customer service Home services
Community outreach and philanthropy Complaint score #

Sign up for an electricity rate

Ready to compare today’s low rates from Reliant Energy and other top REPs in Texas? Simply enter your ZIP code at the top of this page to enter the Choose Energy marketplace. Exercise your power to choose with an energy plans that works for you. Here’s how to get started:

  1. Enter your ZIP code. We’ll show you plans available in your area.
  2. Choose a plan. Whether with Reliant or another provider, signing up only takes a few minutes.
  3. Enjoy your energy. You’ll get a confirmation email and your new provider will handle the set-up for you.

Not sure what to pick or don’t want to sign up online? Give our energy experts a call and they can walk you through the process.

Frequently asked questions

How soon can I set up service? Once your order has been confirmed through the Choose Energy marketplace, Reliant Energy will work with your local utility, or TDSP, to set up service. If a hold has been placed on your enrollment, Reliant may require more information from you.
Will I have to pay a deposit or pass a credit check? Many retail energy providers require credit checks or deposits for their electricity service. When you select a plan, we’ll let you know if you’ll be required to pay a deposit. To learn more about credit checks or no deposit options, please click here.
My power went out – what do I do? If your power goes out or you are experiencing any problems with your electrical equipment (i.e. power lines, meter, etc.), contact your local utility directly. Find your utility’s contact information here.

Have questions about your electricity service? Contact Reliant Energy.

  • To contact Reliant Energy customer service, call 1-866-222-7100 or chat online 24/7.
  • To log into you Reliant Energy account, click here.


Updated 3-24-20