Choose Energy only works with trusted energy providers in Texas. When selecting those providers, we uphold high standards of reliability, customer service, and plan variety. Direct Energy meets all of these criteria and is consistently one of the top providers in Texas.
Types of rates offered by Direct Energy
Direct Energy offers consumers a variety of fixed-rate plans and variable-rate plans.
- Fixed-rate plans. With fixed-rate plans, you will pay one consistent rate for the duration of your contract. This type of rate protects you from fluctuations in the energy market.
- Variable-rate plans. Having a variable-rate plan means the rate you pay will change from month to month. Your rate is tied to the wholesale cost of electricity, which changes often. In months of lower demand, your rate will decrease, though it will increase when demand is higher.
To learn more about the types of Direct Energy plans available in your area, enter your ZIP code.
No-deposit options from Direct Energy
Many electricity companies require a deposit to begin service, including Direct Energy. If your credit score meets specific requirements, you may be exempt from paying this deposit. Direct Energy also offers exemptions for customers who are 65 or older or who have a letter of guarantee.
To avoid the credit check and deposit, you can find no-deposit energy plans and prepaid plans on the Choose Energy marketplace. Enter your ZIP code to explore your options.
Green energy with Direct Energy
Direct Energy offers a variety of renewable energy options for both residential and business customers. Green energy plans from Direct Energy can help you lower your home’s environmental footprint. Enter your ZIP code to explore green energy plans in your area. You can learn about the amount of renewable energy for each plan in the Electricity Facts Label (EFL), which you can view with the specific plan on our marketplace.
Moving or transferring service with Direct Energy
If you are moving to a new address, you can easily transfer your Direct Energy plan. Reach out to Direct Energy using one of the contact options listed below, and they will handle the transfer. You can also switch to a different provider without paying an early termination fee (ETF) if you are moving outside of Direct Energy’s service area.
Renting with Direct Energy
While Direct Energy does not offer a plan specifically for renters, the variety in contract lengths means you can match your energy plan to your lease. Enter your ZIP code to check the Direct Energy plans available near you.
Direct Energy charges an ETF if you decide to cancel your service before the end of your contract. These cancellation fees can vary between plans, so be sure to check your EFL to know what your fee would be.
Direct Energy offers new customers a 30-day satisfaction guarantee. If you aren’t happy with your energy plan, you can switch to another Direct Energy plan within the first 30 days of service without being charged a fee.
Direct Energy business electricity
Direct Energy offers electricity plans for small and large businesses. If you’re a business owner in a deregulated area, visit our business electricity page to learn more and build your custom commercial energy plan.
Other Direct Energy initiatives
Direct Energy provides a large collection of tools and tips to help you lower your electric bill. The company also offers deals on home warranties and protection plans to help protect you against major repair bills.
Direct Energy both donates and offers employee volunteers to organizations which seek to benefit children in need. Direct Energy’s charitable giving program helps support children’s hospitals, while programs such as Bikes for Students and Meals for Families focus on local community support.