Gexa Energy rates, plans, and reviews

Gexa Energy offers several plans for customers to choose from. Whether you’re looking for a fixed rate that won’t rise for the length of your term or a variable-rate plan with a looser contract, Gexa Energy has various options. Plus, every plan is 100% green.

Gexa Energy offerings include:

• Fixed-rate and variable-rate residential energy plans
• Plans powered 100% by green energy
• Business energy plans for small and large businesses

Gexa Energy is one of the leading energy providers in Texas, especially for customers looking for green energy plans. Choose Energy only partners with trusted providers that meet strict criteria, including reliability, variety of plans, affordability, and customer satisfaction. Gexa Energy meets all of those expectations, which is why we’re happy to include them in our marketplace.

Types of rates offered by Gexa Energy

Gexa Energy currently offers both fixed-rate and variable-rate energy plans. Here’s a bit more information about the different plans so you can choose the best option for you:

• Fixed-rate plans: With a fixed-rate energy plan, customers can lock in their monthly rate with a contract, often for a term of one to two years. A fixed-rate plan means your rate won’t fluctuate with the energy market.
• Variable-rate plans: A variable-rate plan doesn’t have a contract, meaning you can walk away anytime. Your rate may change each month with the energy market.

Enter your ZIP code to explore energy plans currently available with Gexa Energy.

No deposit options from Gexa Energy

Depending on your credit score, you may be required to pay a deposit when you sign up for your energy plan. No-deposit plans allow you to skip the deposit and the credit check. Gexa Energy does not offer no-deposit plans. However, if you meet certain requirements, you may be exempt from having to pay a deposit. You can waive your deposit with Gexa Energy if:

• You provide an acceptable utility credit history (credit reference) letter.
• You are 65 or older and are not currently late on payments for any electric service account.
• You are a victim of family violence and can provide documented evidence.

Green energy with Gexa Energy

Every plan offered through Gexa Energy is 100% green. The company buys renewable wind and solar credits to offset the total price of your bill, making it an ideal green energy provider for homes and businesses looking to reduce their environmental footprint.

Moving or transferring service with Gexa Energy

Existing Gexa Energy customers can transfer service to a new home through their My Gexa online account. If you move outside of the Gexa service area, call Gexa at 866-961-9399 to disconnect. Switching plans or providers is easy. Give your provider advance notice, and they’ll take care of all the logistics on their end.

Renting with Gexa Energy

If you are a renter or only plan to be with your provider for a short time, you can find a 100% green Gexa Energy plan that works for you. Variable-rate plans allow for flexibility in case you need to end your contract early and don’t want to pay a fee. You can also browse for Gexa Energy plans with a specific term length to align with your rental agreement.

Cancellation fees

Most providers that offer fixed-rate energy plans require that you pay an early termination fee (ETF) if you end your service before the end of your contract. Cancellation fees vary depending on the provider and the length of your plan, so check the Electricity Facts Label (EFL) before signing up.

Satisfaction guarantee

Gexa Energy offers a 60-day happiness guarantee. If you sign up for a Gexa plan and aren’t happy, you can cancel within 60 days of the activation date and switch to another Gexa plan without paying an early termination fee.

Gexa Energy business electricity

Gexa Energy provides small and large businesses with strategies and plans to reduce costs while maintaining service reliability. Businesses can also take advantage of Gexa Energy’s commercial electricity, with Texas-based customer service, efficiency services, and access to NextEra’s wind and solar investments.

Other Gexa Energy initiatives

Gexa Energy offers GexaConnects, a service that helps you quickly and easily sign up for high-speed internet, digital TV, and home phone service when you move.

Community investment

Gexa is involved in the communities it serves in many ways. These philanthropic initiatives include:

• Community Heroes program and donations to Candlelighters
• Nora’s Home
• Rebuilding Together Houston
• Share Your Holidays Food Drive
• Leukemia & Lymphoma Society
• Ronald McDonald House
• Community Heroes program

Gexa Energy offers fixed-rate and variable-rate plans, with contracts ranging from 12 to 36 months — all powered by 100% green energy. The company purchases solar and wind energy certificates to offset your electricity usage. Here are some of the Gexa Energy plans currently available in the Choose Energy marketplace:

• Gexa Saver Deluxe 12 or 24: With this fixed-rate 12- or 24-month plan, you’ll receive a $100 bill credit every month when your usage is between 1,000 and 2,000 kilowatt-hours (kWh). We do not recommend this plan if you regularly use less than 1,000 kWh because the $100 bill credit won’t apply. If you end your contract early, you’ll incur an ETF unless you’re moving.
• Gexa Saver Value 12: Bill credits for this 12-month, fixed-rate plan start at $35 a month when your usage is between 500 and 999 kWh and increase to $50 a month when you use between 1,000 and 1,500 kWh. We recommend this plan if you live in an apartment or a small house because you’ll likely qualify for a bill credit. However, if you typically use more than 1,500 kWh a month, the Gexa Saver Value 12 may not be right for you. 
• Gexa Superb Saver 12 or 24: This 12- or 24-month, fixed-rate plan has a $35 base charge and bill credits available depending on usage. If you use between 1,500 and 1,999 kWh a month on the 12-month plan, you will receive a $50 usage credit. If you use between 2,000 and 2,500 kWh, you are eligible for a $100 usage credit. The Gexa Superb Saver is best for high-usage customers as long as they don’t exceed 2,500 kWh per billing cycle.

Gexa Energy serves the deregulated areas in the state of Texas. Some of the utilities they work with include:

• AEP Texas Central: This service area includes Corpus Christi, Laredo, McAllen, and Victoria.
• AEP Texas North: This service area covers cities including Abilene and San Angelo.
• CenterPoint: This service area spans the Houston metropolitan area.
• Oncor: This service area covers Arlington, Dallas–Fort Worth, Irving, Midland, Odessa, Tyler, and Waco.
• Texas-New Mexico Power: This service area includes Dallas–Fort Worth, Houston, and Midland.

Gexa Energy offers plans with different rates. Depending on your area, your local utility transmission charges may affect your total monthly charges. To find the most accurate Gexa Energy rates for your home, enter your ZIP code on this page.

We’ve broken down our scoring model into three main categories:

• Customer service
• Online accessibility
• Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.

Customer service: 3.5 out of 5

• P2C Complaint score: 2
• Satisfaction Guarantee: 5

In the customer service category, the P2C complaint score is taken from the Public Utility Commission of Texas’ most recent scorecard, which can be found here. Satisfaction guarantee was ranked on a yes or no basis. Gexa offers a 60-day satisfaction guarantee.

Online accessibility: 3.3 out of 5

• Online bill pay: 5
• Online chat: 0
• Access to usage alerts & trends: 5

For each of these measures, providers were assessed on a yes or no basis. Gexa offers its customers online bill pay and access to usage alerts, but it does not currently have an online chat.

Business history: 3.5 out of 5

• Years in business: 5
• Better Business Bureau accreditation: 2

Gexa has been in business for 18 years, earning them a five on the Choose Energy scorecard. Meanwhile, Gexa has been Better Business Bureau accredited since 2010. While the BBB is a paid accreditation, we have included here as a measure of brand awareness in the eyes of the consumer.

(Ratings updated 09/08/2022)

Always read a plan’s Electricity Facts Label (EFL) to learn about important information, including:

• The rate per kWh based on your electricity usage
• The percentage of energy sourced by renewable sources
• Potential early termination fees

After signing up for your new electricity plan, Gexa Energy will work with your local utility company to get your service started. Your power should not be interrupted during the switch.

You can expect to see both Gexa Energy and local utility charges on your electricity bill. Your utility company depends on your location and is not affected by switching providers. The utility is also responsible for restoring power during an outage.

Consumers can shop around for their energy provider in a deregulated energy market like Texas. The Choose Energy marketplace makes it easier to shop around because you can see rates and plans across many providers, all in one place.

Are you ready to start shopping for an energy plan for your home? Enter your ZIP code to see the plans available to you. You can use our filter tools to find important features and choose the best plan for your home.

You can lower your electricity bill in several ways, including reducing your energy usage and switching to energy-efficient appliances. One of the most effective long-term strategies is to switch to a more affordable energy plan. Learn more by checking our guide to lowering your electricity bill.

• Headquarters: 20455 State Highway 249, Suite 200, Houston, TX 77070
• Bill pay: Log in to your MyGexa account or call 713-961-9399
• Customer service: 713-961-9399 or 866-961-9399
• Outages: Report to your utility company

What services does Gexa Energy offer?

Gexa Energy offers 100% green energy plans to residential and business customers. Plans are available with both fixed and variable rates.

Will Gexa Energy require a deposit?

Like most providers, Gexa Energy will require a deposit when you sign up for your energy plan. Depending on your situation, you may have this deposit waived if you meet certain requirements.

Will Gexa Energy charge me a cancellation fee?

Gexa Energy charges an early termination fee for its fixed-rate energy plans. The company will waive your cancellation fee if you move outside Gexa Energy’s service area.

How can I pay my Gexa Energy bill?

Gexa Energy customers use an online account called MyGexa to pay bills. 

What is the best Gexa Energy electricity plan?

Gexa Energy’s Eco Saver Plus 12 is currently their lowest rate. However, if you’re looking for the shortest-term plan, their Flex Rewards plan is month to month. To choose the best plan for you, use Choose Energy’s marketplace to compare features across the different plans.