Learn about utilities with Choose Energy
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National Grid is one of the largest utility companies in the northeastern United States, serving more than 20 million residential and commercial customers across Massachusetts and New York. It also delivers natural gas in these states.
National Grid originally began in the UK in 1990 and continues to operate its corporate headquarters from London. National Grid services large cities like Boston, Albany, and many more.
Electricity and natural gas have been deregulated in Massachusetts
since 1997. In a deregulated energy market, residential and business customers can shop around for the best Massachusetts electricity plans and rates from providers serving their area. Energy deregulation encouraged competition among electricity suppliers, which can benefit customers by letting them lock in lower rates in the Bay State.
It’s important to remember that deregulation doesn’t mean a lack of regulation. The Massachusetts Department of Public Utilities (DPU) oversees all investor-owned power, natural gas, and water utilities in the state. If you have any unresolved issues or disputes with your supplier, contact DPU at 617-305-3500 or file a complaint online.
If you are looking for the best electric company near you, you can use the Choose Energy marketplace to discover available electric rates in the Bay State. You can use Choose Energy to see what’s available near you and compare electric rates in the Bay State.
As you explore the electricity market and suppliers in your area, you should check out the Choose Energy guide to energy plan lingo. Understanding the terminology and types of available plans (including no-deposit electricity plans) can help you navigate your electricity bill.
Here are additional Choose Energy resources to guide you in the deregulated market:
In deregulated markets, there is a distinction between utility companies and providers. Utilities, like National Grid, are assigned to you based on where you live. A utility company is responsible for delivering electricity to your home, responding to power outages, and fixing downed power lines in your area. In contrast, a provider is the company that sells electricity to you directly, allowing you to shop around and pick the most affordable electricity rates in Massachusetts. National Grid delivers electricity to you from your chosen provider. Our energy buying guide explains how to shop for an electricity plan.
People residing and working in National Grid’s service areas can choose from several electricity providers. Some of the most common suppliers include Constellation Energy, Direct Energy, and Public Power.
Searching for a new electric rate can be time-consuming. Choose Energy makes your search easy. It’s a free and independent marketplace where you can filter and compare rates based on plan types, green energy options, all-inclusive prices, and provider reviews. Enter your ZIP code to find out which ones serve your property.
To report a power outage or ask a question about transmission rates, you should contact National Grid through one of the options below. Similarly, if you purchase power from National Grid, you can also use the contact details here.
To report a power outage or ask a question about transmission rates, you should contact National Grid through one of the below options. Similarly, if you purchase power from National Grid, you can also use the contact details here.
