Public Utilities Commissions (PUCs)

How PUCs operate in deregulated energy markets

A public utilities commission (PUC) or utility regulatory commission (URC) is your state’s governing body that oversees and regulates utility rates and services.

Why deregulate energy?

Prior to deregulation, private utility companies held monopolies over delivery areas. Although they were regulated by states’ public utilities commissions, lawmakers in many states felt that consumers deserved more options when it came to who supplied their energy and how much they paid for it.

Deregulation of the energy industry separates utilities and suppliers: While your utility will continue to delivery and maintain your home or business’s power, you can now choose from a range of retail energy suppliers that offer competitive prices your utility may not be able to beat.

Choose Energy is here to make sure you get the best service at the best price from one of our top partnered suppliers. Enter your ZIP code above to see how much you can save with a deregulated energy provider today.

What does a PUC do?

  1. Oversees energy market competition
  2. Regulates utility delivery rates
  3. Ensures price protection for consumers

How to contact the Public Utilities Commission of Texas

Need to contact the Texas’ electricity watchdog, the Public Utilities Commission of Texas. Here are three ways:

  1. Mail: PO Box 13326, Austin, TX 78711-3326
  2. Phone: 512-936-7000
  3. Email: customer@puc.texas.gov