Duke Energy Ohio

Deregulation began in Ohio with a 10-year testing phase in 1999, meaning electric and gas providers in the Buckeye State have been free to compete for business for many years. As a result, Ohio residents and businesses have the power to choose their own electric and gas providers. 

If you live in Ohio, deregulation allows you to compare plans and providers and find energy rates that fit your budget. You can even choose your own type of plan, whether it be solar energy or another type of green energy. However, that doesn’t mean there is no oversight in the energy marketplace. The Public Utilities Commission of Ohio (PUCO) regulates utility companies and retail energy providers in the state, and you can direct any issues or complaints to the commission at 1-800-686-7826.

To learn more about deregulation, check out some of our helpful guides:

• How to switch suppliers
• How to find the right energy plan
• How to reduce your electric bill
• Your guide to no-deposit energy plans
• Suppliers and rate plans in Ohio

The price to compare is a utility’s average cost per kilowatt-hour (kWh) for generation and supply service, based on your rate classification. You can use a company’s price to compare to establish if you will save money when choosing alternative electricity suppliers. Duke Energy’s rate per kWh in early 2023 is 6.78 cents.

Electric providers, also known as competitive suppliers, are companies who market and sell electricity directly to consumers. On the other hand, a utility owns the infrastructure that delivers electricity to residential, commercial, and industrial customers. In some states, utilities also generate and sell electricity. In Ohio, you can buy directly from your utility company or from another supplier.

Residents of a deregulated market can choose their energy supplier, not their utility. That means Duke Energy Ohio will continue to deliver your electricity regardless of your supplier. If you experience a power outage in Ohio, contact your utility company.

In a deregulated market, you’ll have numerous energy suppliers to choose from. Besides Duke Energy Ohio, you have plenty of options when comparing rates and plans. 

Choose Energy makes it easy for you to see what is available. Some of the top energy providers in this area are Constellation Energy, Direct Energy, Public Power, and Frontier Utilities. Enter your ZIP code to compare Duke Energy Ohio electric rates with plans from these companies and more.

To report an outage, ask questions about Duke Energy rates in Ohio, or seek clarification about your bill, you should contact your utility company directly. To reach Duke Energy Ohio:

• Click here to login into your account.
• Call the electrical outage phone number: 1-800-543-5599
• Call the natural gas outage number: 1-800-543-5599

Call customer service for other issues: 1-800-544-6900