About Just Energy
Just Energy has offered electricity plans and natural gas in the U.S. and Canadian energy markets for over two decades. The energy provider has a wide range of power options to choose from, including residential and commercial electricity plans.
In Texas, Illinois, New York, and other states with deregulated energy markets, you can find a Just Energy plan near you on the provider’s website. Enter your ZIP code to explore electricity plans from top energy providers on the Choose Energy marketplace.
Why choose Just Energy
Just Energy offers affordable and reliable electricity plans across much of Texas and nine other states, as well as five Canadian provinces. What’s more, this provider’s fixed-rate plans protect consumers from changes in the market price of energy.
Just Energy offerings include:
- Fixed- and variable-rate plans
- 100% green energy plan options
- Plans with free nights or weekends
Everything you need to know about Just Energy
Just Energy is a popular energy provider serving electricity consumers across several states. You won’t find Just Energy plans when you shop for cheap electricity on Choose Energy. However, you can compare Just Energy rates with options from our trusted energy partners. We vet all our partners for:
- Service reliability
- Plan variety
- Affordability
- Customer service and satisfaction
Types of rates offered by Just Energy
Just Energy offers fixed-rate and variable-rate plans across its service areas. Fixed-rate plans allow you to secure a steady rate for every kilowatt-hour (kWh) of energy you consume during your contract. Contracts often range from 12 to 36 months. This plan type is ideal for customers who value security and don’t want to be surprised by fluctuations in the wholesale electricity price. However, fixed-rate plans usually charge an early termination fee (ETF) if you cancel your plan early unless you move out of the service area.
Variable-rate plans don’t provide the same level of security. Instead, the rate you pay will change based on the wholesale cost of electricity. During times of low demand, you may see lower energy rates. But when demand spikes, your Just Energy rates will also go up. Variable-rate plans are month-to-month, so you can switch to a new plan at any point without paying a fee.
Enter your ZIP code to compare fixed- and variable-rate options in your area.
No-deposit options from Just Energy
Many energy providers require customers to pay a deposit before they will begin service. Customers with a high enough credit score can typically bypass this requirement.
However, some electricity providers also offer no-deposit energy plans for customers who wish to bypass the deposit entirely. Many no-deposit plans are prepaid, meaning you will pay for your electricity upfront. Currently, Just Energy doesn’t advertise any no-deposit plans, but you can explore prepaid options on the Choose Energy marketplace by entering your ZIP code.
Green energy with Just Energy
Every Just Energy electric plan either includes 100% green energy or offers you the option to offset some or all of your electricity consumption with renewable energy credits for an additional monthly fee. These credits support electricity generated from renewable sources in Texas and other states. Renewable power sources include solar, wind, or hydropower.
Moving or transferring service with Just Energy
If you are moving to a new address, you won’t have to pay an ETF to cancel your plan before the contract ends. When you move, you can switch to a new provider in your area. Contact Just Energy to set up the transition if you’d like to bring its service to your new address.
Renting with Just Energy
If you rent your home, you may want a flexible electricity plan or a shorter term length. Just Energy offers variable-rate plans you can cancel at short notice if you move address. Alternatively, you can choose a fixed-rate plan with a contract that matches the length of your lease.
Cancellation fees
All of Just Energy’s fixed-rate plans include an ETF for customers who cancel their plan before their contract ends. Unless you’re moving out of Just Energy’s service area, you’ll pay the Just Energy cancellation fee of $175 to terminate your contract.
Satisfaction guarantee
Just Energy offers a satisfaction guarantee for its customers. When you sign up for a Just Energy electricity plan, you can switch to a different plan within 60 days of the service start date without paying a fee.
Just Energy business electricity
Just Energy offers energy plans customized for businesses of all sizes. Options include flexible products, competitive pricing, trustworthy service, and green energy solutions.
Business owners can rely on Choose Energy to find competitive rates from energy providers in deregulated markets. Fill out our commercial electricity form or call the number on your screen to speak with one of our energy experts about building a customized electricity plan for your business.
Other Just Energy initiatives
Just Energy offers a few other initiatives to attract customers.
- Water filtration: Its water filtration program provides whole-home and under-counter water filtration systems at a discounted rate.
- Refer-a-Friend: This program provides a $100 credit for you and every customer you refer who signs up for a Just Energy plan.
- Stat Rewards: Customers can earn energy credits for reducing their usage during special energy savings events.
- Community investment: Just Energy supports charitable organizations in the communities it serves. These include the Salvation Army’s Share the Warmth Fund, Gift of Warmth, and the Neighbor for Neighbor Heat Fund, which provides financial assistance to low-income residents.
Just Energy plans
Just Energy offers several plans with different term lengths and rates. All Just Energy plans are powered by at least 26.3% renewable energy. You can upgrade to 100% green energy for an additional $9.99 per month. Popular Just Energy plans include:
Basics
This fixed-rate plan is most affordable if your average household usage is 2,000 kWh or more per month. It’s available in various term lengths ranging from 12–60 months. You’ll face a usage fee if you use less than 400 kWh per month.
Simple Choice
This is a fixed-rate plan that gives you the stability of the same rate throughout the full term. Fixed-rate plans are ideal if you want to prioritize price stability and avoid market price fluctuations.
Nights Free
This plan type works best for electricity customers who consume most of their energy at night. This 12-, 24-, or 36-month fixed-rate plan gives you free electricity every night from 9 p.m. to 7 a.m.
Just Energy service areas
Just Energy plans are available to customers across a large portion of Texas and several other states. It partners with the following utility companies in the Lone Star State to deliver your power:
- AEP Texas Central: AEP delivers electricity in central and southern Texas in cities like Corpus Christi, Laredo, McAllen, and Victoria.
- AEP Texas North: AEP’s northern territory includes cities like Abilene and San Angelo.
- CenterPoint: This utility primarily serves the Houston metropolitan area.
- Oncor: Oncor serves across northern Texas in towns like Arlington, Dallas–Fort Worth, Irving, Midland, Odessa, Tyler, and Waco.
- Texas-New Mexico Power: TNMP serves the outlying areas of Dallas–Fort Worth and Houston, along with other towns like Midland.
Just Energy electric rates in my area
Due to differing utility transmission charges, Just Energy electricity rates vary from town to town across Texas. When comparing plans from Texas energy providers, it’s important to ensure you search for electricity rates near you. Simply enter your ZIP code to shop for cheap electricity in your area. You can use our marketplace filters to explore a list of plans and companies based on your energy needs.
Just Energy reviews
Choose Energy reviews every provider on our marketplace. Currently, we don’t offer plans from Just Energy on our site. Electricity providers on our marketplace are evaluated based on:
- Customer service
- Online accessibility
- Business history
Tips for best electricity plans
It’s easy to find and switch plans on the Choose Energy marketplace. Once you find your new energy provider, it will handle the entire process of switching your service. Here are a few things to remember as you start exploring the process.
A few things to remember
Understand your EFL. Before choosing a plan, read the Electricity Facts Label (EFL). It contains information on:
- Rate per kWh based on the amount of electricity you use
- The percent of the plan’s renewable energy sourcing
- ETFs
Set up your new plan. Once you’ve reviewed the electricity rates, chosen a plan, and confirmed your order, your energy provider will complete the setup process with your utility or transmission and distribution service provider (TDSP). You shouldn’t experience any disruption of service.
Learn about your electricity bill. Regardless of which provider you choose, your utility will deliver it to your home, maintain your power lines, and restore outages. On your monthly bill, your utility fees will be listed as TDU or TDSP charges. These are separate from your provider’s usage fees.
How shopping for electricity works
Shopping for an electricity provider in a deregulated energy market can be time-consuming because you have so many options to choose from. Choose Energy’s marketplace simplifies the process by allowing you to compare plans and sign up in one place.
To begin, simply enter your ZIP code. From there, Choose Energy will show you the options available in your area. You can easily filter between different providers, rate types, contract lengths, green energy options, and more. Once you’ve found the right plan for your home or business, Choose Energy will walk you through the signup process in minutes.
Tips to lower your electricity bill
The best way to lower your electricity bill is to use less electricity each month. You can install energy-efficient lightbulbs or monitor your electricity usage to find areas where you can cut back. You can also switch to a new provider with a cheaper rate than your current plan. However, there are many other ways to save energy in your home, from using your HVAC less often to installing energy-efficient appliances. Visit our guide on lowering your electricity bill to learn easy ways to save.
Contact Just Energy
- Headquarters: Mississauga, Canada and Houston, Texas
- Bill pay: Log in to your Just Energy account or check here for the Just Energy phone number in your state.
- Customer service: Find contact information here.
- Outages: Contact your utility company.
Frequently asked questions
How do I make my Just Energy bill payment?
You have several options for paying your Just Energy bill. You can pay online, over the phone, at a pay station, or by mail.
How long has Just Energy been in business?
Just Energy started in the energy sector in the late 1990s and celebrated its 20th anniversary in May 2017. While the company is based in Mississauga, Canada, it also has a headquarters location in Houston, Texas.
What is the best Just Energy electricity plan?
That all depends on your energy usage habits. If you use most of your energy over the weekend, you may like the Free Weekends option best. If you’re a renter, a Just Energy variable-rate or short-term fixed-rate plan will work best for you.
Does Just Energy run a credit check?
Like most electricity companies, Just Energy carries out a credit check before you start service. If your score is high enough, you won’t have to pay a deposit.