Retail electricity and natural gas supplier
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Just Energy is a major energy provider that offers electricity and natural gas plans in 12 U.S. states and six Canadian provinces. The company provides a variety of renewable and energy-efficient plans for customers.
U.S. residents who live in deregulated markets in states like Texas, Illinois, or New York may have access to a Just Energy plan in their area. To explore plans near you on the Choose Energy marketplace, enter your ZIP code.
Just Energy offers affordable and reliable electricity plans across much of Texas and other states. What’s more, this provider’s fixed-rate plans protect consumers from changes in the market price of energy.
Just Energy offerings include:
Just Energy is a leading energy provider in North America and Texas. As one of Choose Energy’s trusted energy partners, you can be confident that Just Energy meets our criteria for:
When you search Just Energy rates on the Choose Energy marketplace, you’ll find a wide variety of plans that check these boxes.
Just Energy offers fixed-rate and variable-rate plans across its service areas. Fixed-rate plans mean you will secure a single, unchanging rate for every kWh you consume during your contract. This is an ideal plan type for consumers who value security and don’t want to be surprised by fluctuations in the wholesale price of electricity. However, keep in mind that fixed-rate plans usually charge an early termination fee (ETF) if you cancel your plan early (unless you’re moving).
Variable-rate plans don’t provide the same level of security. Instead, the rate you pay will change based on the wholesale cost of electricity. During times of low demand, you may see lower energy rates. But when demand spikes, your electric rates will also go up. Variable-rate plans work on a month-to-month basis, so you can switch to another plan at any point without paying a fee.
Enter your ZIP code to compare fixed- and variable-rate plans from Just Energy.
Many energy providers require consumers to pay a deposit before they will begin service. Customers with a high credit score might be allowed to bypass a deposit in some cases.
However, some electricity providers also offer no-deposit energy plans for customers who wish to bypass the credit check and deposit entirely. Many no-deposit plans are prepaid, meaning you will pay for your electricity upfront. Currently, Just Energy doesn’t advertise any no-deposit plans, but you can compare other options on the Choose Energy marketplace.
Every Just Energy electric plan either includes 100% green energy or offers you the option to offset some or all of your electricity consumption with renewable energy credits for an additional monthly fee. These credits support electricity generated from renewable sources, including solar, wind, or hydropower. You can choose this option when you select your plan.
If you are moving to a new address, you won’t have to pay an ETF if you decide to cancel your current energy plan. When you move, you can choose a new provider in your area. If you’d like to transfer your Just Energy service to your new address, contact Just Energy to set up the transition.
Just Energy’s plans aren’t only for homeowners. Renters can find several different options to suit their needs. Popular options include variable-rate plans that you can cancel anytime and shorter, fixed-rate plans that can fit with the length of your lease.
For fixed-rate Just Energy plans, there are ETFs if you cancel your plan without moving before your contract is over. These fees amount to $175 for early cancellation.
Just Energy offers a satisfaction guarantee for its customers. When you sign up for a Just Energy electricity plan, you can switch to a different plan within 30 days of the service start date without a fee.
Just Energy offers energy plans customized for businesses of all sizes. This includes flexible products, competitive pricing, trustworthy service, and options for green energy.
Businesses in your area can also benefit from deregulation. Fill out this form or call Choose Energy at 844-288-0613 to speak with one of our energy experts about building a customized energy plan for your business.
Just Energy offers a few other initiatives to attract customers. Its water filtration program provides whole-home and under-counter water filtration systems at a discounted rate. Its Refer-a-Friend program provides a $100 credit for you and every customer you refer.
Just Energy supports charitable organizations in the communities it serves. These include the Salvation Army’s Share the Warmth Fund, Gift of Warmth, and the Neighbor for Neighbor Heat Fund that provides financial assistance to low-income residents.
There is a variety of Just Energy plans with different term lengths and rates. All Just Energy plans are powered by at least 25.2% renewable energy. They also include an ETF of $175 if you cancel your plan before your contract ends. Popular Just Energy plans include:
Base Saver III
This fixed-rate, 12-month plan is the most affordable when the average household usage is around 1,000 kilowatt hours (kWh). When your usage meets or exceeds 1,000 kWh, you’ll receive a $75 credit.
Rate Shield
This is a 36-month, fixed-rate plan that gives you the stability of the same rate throughout the full term. Fixed-rate plans are ideal for households that prioritize security and wish to protect themselves from fluctuations in the energy market.
Weekends Free
This 12-month, fixed-rate plan offers free electricity from 7:00 p.m. on Friday to 11:59 p.m. on Sunday.
Nights Free
Similar to the Weekends Free plan, this 12-month, fixed-rate plan gives you free electricity every night from 9:00 p.m. to 7:00 a.m.
Just 400 Advantage
On this 24-month, fixed-rate plan, you can receive up to $400 in bill credits. Specifically, this plan credits $200 in the month of September for the duration of your two-year contract.
Just Energy serves a large portion of the state of Texas. For the following utility companies, some of these cities include:
Electric rates may vary depending on where you live due to differences in utility transmission charges, so it’s important to compare electricity companies near me. Simply enter your ZIP code to shop for cheap electricity in your area. You’ll be shown a list of plans and companies which you can filter by criteria that fit your needs.
Choose Energy rates each provider featured on our marketplace in terms of customer service, online accessibility, and business history. Just Energy has an overall score of 3.8 out of 5. You can find our full review below.
| Overall Score | 4.7/5 |
| Customer Service | 4.0/5 |
| Online Accessibility | 5.0/5 |
| Business History | 5/5 |
Customer service: 4.0 out of 5
The customer service score is made up of a satisfaction guarantee and the P2C complaint score from the Public Utility Commission of Texas scorecard, here. The satisfaction guarantee score mitigates the complaint score in this category.
Online accessibility: 5.0 out of 5
The online accessibility factors were assessed on a yes or no basis. Just Energy offers customers online bill pay, online chat, and usage alerts, giving it top marks.
Business history: 2.5 out of 5
Just Energy has a long track record in the deregulated energy business, earning the company a 5 for years in business. However, the company faltered under Better Business accreditation, which it lacks. The BBB is a paid accreditation, but we have included it here as a measure of trustworthiness and brand awareness.
(Review updated Feb. 18, 2022)
Finding and switching plans on the Choose Energy marketplace is easy. Once you find your provider, they’ll handle the entire process of switching. Here are a few things to remember as you start exploring the process.
Understand your EFL. Before choosing a plan, read the Electricity Facts Label (EFL). This contains information on:
Set up your new plan. Once you’ve reviewed the Just Energy electric rates, chosen a plan, and confirmed your order, Just Energy will complete the setup process with your utility or transmission and distribution service provider (TDSP). You won’t experience any disruption of service when you’re changing suppliers
Learn about your electricity bill. Although Just Energy will be supplying your electricity, your utility or TDSP will deliver it to your home, along with maintaining the power lines and restoring outages. On your monthly bill, your utility fees will be listed as TDU or TDSP charges. These are separate from your Just Energy usage fees.
Shopping for electricity in a deregulated market can seem like a monumental task because of all the available providers and plans in your area. Choose Energy’s marketplace can make it simpler to shop and compare plans near you.
To begin, simply enter your ZIP code. From there, Choose Energy will show you the options available in your area. You can easily filter between different providers, rate types, contract lengths, green energy options, and more. Once you’ve found the right plan for your home or business, Choose Energy will walk you through the signup process in minutes.
Lowering your electricity bill is as simple as consuming less electricity each month. There are many ways to save energy in your home that can help you lower your energy costs. Visit our guide on lowering your electricity bill to learn easy ways to save.
How do I make my Just Energy bill payment?
You have several options for paying your Just Energy bill. Pay by credit card, debit card, or ACH by:
How can I contact Just Energy?
To contact Just Energy, call a customer service representative at 866-587-8674 between 8:00 a.m. and 7:00 p.m. (CST) Monday through Friday and from 9:00 a.m. to 6:00 p.m. on Saturday. You can also fill out a customer support form on the company’s website.
Where is Just Energy located?
The headquarters for Just Energy is in Mississauga, Ontario, Canada.
What does Just Energy do?
Just Energy provides electricity and natural gas services to residential and business customers in 12 states in the U.S., including Texas, and six provinces in Canada.
Can I cancel my Just Energy contract?
You can cancel your contract by calling Just Energy at 866-587-8674. However, if you cancel before your contract ends, you will have to pay ETFs.