Retail electricity and natural gas provider
Frontier Utilities has provided electricity to homes and businesses in Texas, New Jersey, Ohio, and Pennsylvania since 2008. Committed to offering consumers a wealth of choices, they offer variable-rate plans, prepaid plans, and fixed-rate energy plans ranging in length from three to 24 months. They also offer green energy plans sourced from 100 percent renewable energy.
To see today’s plans and offers from Frontier Utilities, enter your ZIP code above.
| Plan Name | Plan Length | Rate |
|---|---|---|
| Frontier Utilities - Best Value 12 | 12 months | $0.051 / kWh |
| Frontier Utilities - Beat the Heat 12 | 12 months | $0.079 / kWh |
| Frontier Utilities - Light Saver 24+ | 24 months | $0.113 / kWh |
| Frontier Utilities - Light Saver 12+ | 12 months | $0.114 / kWh |
| Frontier Utilities - Stay Cozy 12 | 12 months | $0.119 / kWh |
| Frontier Utilities - Frontier Max 12 | 12 months | $0.132 / kWh |
| Frontier Utilities - Simple Power 12 | 12 months | $0.136 / kWh |
Please note: All rates above are accurate as of 12/04/2020, 1:53:18 AM CST for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.
Below are some of the most popular plans from Frontier Utilities that you may see in the Choose Energy marketplace. Not all plans are available in all areas, but this will give you an idea of what to expect. Enter your ZIP code above to see an updated list for your area.
Shopping for a deregulated energy plan can seem overwhelming. With the sheer number of potential energy providers, many find it difficult to narrow down their options. Choose Energy wants to help empower consumers to find the right electricity plan at an affordable rate.
To ensure that our customers are able to choose a great energy provider, Choose Energy compiled a scoring model to review top electric providers in Texas. The Choose Energy reviews model is based on unbiased and quantitative criteria to ensure provider scores remain objective.
We’ve broken down our scoring model into three main categories:
Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.
Frontier was hurt in the customer service category by its lack of satisfaction guarantee and low P2C complaint score. The P2C score is pulled from the Public Utility Commission of Texas’ most recent scorecard, found here. These two factors combined for a low overall customer service score.
The online accessibility category was ranked on a yes or no basis for all three criteria. Frontier offers online bill pay and usage alerts, but missed the mark on online chat, averaging out its overall online accessibility score.
Frontier has been in business for over ten years, landing it a top score of 5 in that area. It is also BBB accredited, with an A+ score. The BBB is a paid accreditation, but we have included it in this ranking as a measure of brand awareness and public image.
(Review updated 10/28/2020)
Frontier focuses on cheap electricity plans for Texas residents. The company strives to keep its operating costs low in order to offer lower rates to customers. Frontier offers fixed and variable plans as well as pay-as-you-go or prepaid plans.
Many of Frontier Utilities’ energy plans come with a six percent renewable energy component, while the company’s Friends & Family 12+ plan offers customers a 100 percent renewable option at a fixed rate.
Frontier’s CoolSaverSM A/C Tune-up program allows customers in the CenterPoint Energy and TNMP service areas to receive an HVAC inspection to get ready for summer months. This service is available to all qualifying customers at no charge.
If you have a variable (also called a month-to-month) electricity plan, you can usually switch providers at any time with no early termination fee. Just enter your ZIP code and choose a new plan. Your new provider will coordinate the switch, so you don’t have to cancel your previous service and shouldn’t experience any power interruptions.
If you have a fixed rate plan, there is likely an early termination fee. You can avoid this by switching at the end of your contract, up to 14 days before it ends. For more information about the process, see our guide to switching providers.
When you’re moving, you likely already have a lot on your plate. Luckily, moving your service (or switching to a different provider) is easy. You can shop for a new plan up to 90 days before you move and will not be charged an early termination fee. Most homes have smart meters which means your service can be activated remotely. For more details, see our movers page.
There are many types of energy plans, but the two most popular are fixed and variable rate plans. A fixed rate energy plan sets your electricity rate in your contract. This rate does not change for the duration of your plan. A variable rate plan is tied to the electricity market and fluctuates with supply and demand, so the price you pay will change. Which one you choose will depend on the rate structure that fits your needs best. For a full breakdown of rate structures and plan types, our energy buying guide can help.
Almost all of the providers we work with run credit checks to make sure they are able to offer you a wide variety of plans and rates. Some also require deposits, though it depends on your credit level. If you would like to avoid a credit check or a deposit, a prepaid electricity plan may be an option. To learn about these options, please see our deposits page.
Updated: 6/15/2020