Get customized results?

We’ll ask a few questions to find more savings.

Let's go No thanks

Energy Provider Reviews

Find and compare the best deregulated energy company reviews from Choose Energy.

At Choose Energy, our reporters seek out information that puts you in control of your energy. Our partners do not direct our editorial content, though we may reference their products in our posts. Read about how we make money to learn more.

For business

Compare reviews of top energy companies

Deregulated energy means you have the power to choose the electricity provider and plan that fits your budget, usage, and energy goals. Choose Energy reviews top electric providers in Texas and other states to help residents and businesses in deregulated areas find the best energy provider. 

Choose Energy’s review methodology uses unbiased and quantitative criteria to ensure objective provider scores. We’ve broken our scoring model into three main categories:

Customer service

  • PUC complaint scores
  • Google reviews score
  • Satisfaction guarantee
  • Flexible service options
  • Years in business

Online accessibility

  • Online bill pay options
  • Access to usage trends and alerts
  • Pricing transparency

Plan options

  • Contract length options
  • Renewable energy plans
  • Serviceability

Using these criteria, we’ve reviewed some of the best energy providers. For details about current electricity rates and plan options in your area, visit the provider’s page or enter your ZIP code.

4Change Energy

Overall score: 4.2/5

  • Customer service: 3.9/5
  • Online accessibility: 4.3/5
  • Plan options: 5/5

Cirro Energy

Overall score: 3.4/5

  • Customer service: 2.9/5
  • Online accessibility: 5/5
  • Plan options: 2.3/5

Constellation Energy

Overall score: 3.5/5

  • Customer service: 3/5
  • Online accessibility: 4.3/5
  • Plan options: 3/5

Direct Energy

Overall score: 3.5/5

  • Customer service: 3/5
  • Online accessibility: 5/5
  • Plan options: 2.3/5

Discount Power

Overall score: 3.4/5

  • Customer service: 2.9/5
  • Online accessibility: 5/5
  • Plan options: 2.3/5

Express Energy

Overall score: 3.5/5

  • Customer service: 3.9/5
  • Online accessibility: 2.3/5
  • Plan options: 4.3/5

Flagship Power

Overall score: 3.8/5

  • Customer service: 3.4/5
  • Online accessibility: 3/5
  • Plan options: 5/5

Frontier Utilities

Overall score: 3.8/5

  • Customer service: 4.2/5
  • Online accessibility: 3.7/5
  • Plan options: 3.7/5

Gexa Energy

Overall score: 4.6/5

  • Customer service: 4.5/5
  • Online accessibility: 4.3/5
  • Plan options: 5/5

Green Mountain Energy

Overall score: 3.5/5

  • Customer service: 3.1/5
  • Online accessibility: 5/5
  • Plan options: 2.3/5

Payless Power

Overall score: 3.7/5

  • Customer service: 3.7/5
  • Online accessibility: 3.7/5
  • Plan options: 3.7/5

Reliant Energy

Overall score: 3.5/5

  • Customer service: 3.1/5
  • Online accessibility: 5/5
  • Plan options: 3.5/5

Rhythm Energy

Overall score: 4.4/5

  • Customer service: 3.3/5
  • Online accessibility: 5/5
  • Plan options: 5/5

TriEagle Energy

Overall score: 4.8/5

  • Customer service: 4.5/5
  • Online accessibility: 5/5
  • Plan options: 5/5

TXU Energy

Overall score: 4.8/5

  • Customer service: 4.9/5
  • Online accessibility: 4.3/5
  • Plan options: 5/5