About Oncor Electric Delivery

Oncor Electric Delivery is the largest utility company in Texas. The Dallas-based utility was established in 1912 and now serves customers with over 141,000 miles of transmission lines across 98 counties in north-central and northwest Texas.

Oncor is currently owned by Sempra Energy and Texas Transmission Investment LLC, and it serves more than 13 million residents and businesses in the Lone Star State. Its service areas include major Texas cities like Dallas–Fort Worth, Midland, Pflugerville, and Wichita Falls.

Oncor Electric Delivery electricity rates

Plan Name	Plan Length	Rate
Frontier Utilities - Frontier Saver Plus 12	12 months	$0.111 / kWh
Gexa Energy - Gexa Eco Saver Plus 12	12 months	$0.111 / kWh
4Change Energy - Maxx Saver Select 12	12 months	$0.111 / kWh
Express Energy - Flash 24	24 months	$0.111 / kWh
Flagship Power - Galleon1000 22	22 months	$0.113 / kWh
TriEagle Energy - Real Deal 24	24 months	$0.129 / kWh
Reliant - Power Savings 24	24 months	$0.135 / kWh
TXU Energy - Smart Edge 12	12 months	$0.135 / kWh
Cirro - Smart Value 24	24 months	$0.145 / kWh
Ohm Connect - OhmSaver 36	36 months	$0.146 / kWh
Discount Power - Wise Buy Basic 24 Online	24 months	$0.147 / kWh
Direct Energy - Live Brighter Lite 24	24 months	$0.149 / kWh
Rhythm Energy - Clear Choice 16	16 months	$0.151 / kWh
Pulse Power - Texas Fixed 36	36 months	$0.156 / kWh
Green Mountain - Pollution Free e-Plus 24 Preferred	24 months	$0.158 / kWh
Constellation - 12Mo Usage Bill Credit + A/C Protection for 2 Units and HVAC Diagnostics	12 months	$0.159 / kWh
Payless Power - Rate Lock 6 - Prepaid Plan	6 months	$0.182 / kWh

Please note: All rates above are accurate as of 9/21/2023, 9:28:02 AM CDT for utility Oncor. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

Understanding deregulation in Texas

The Lone Star State has had a deregulated energy market since 2002. Since then, households and businesses in Texas have had the power to choose their energy provider.

Electricity deregulation means you can choose the best energy plans available in your area and search for appealing features, such as green energy or no-deposit options. In contrast, you are not able to choose your utility company, which delivers power to your home or business.

Deregulation doesn’t mean there is no oversight or protection for customers. The Public Utility Commission of Texas (PUCT) oversees electric utilities and resolves disputes. Contact the Commission at 888-782-8477 if you need assistance or want to report Oncor Electric Delivery reviews.

Difference between a utility company and an energy provider

In deregulated markets, energy providers sell (and occasionally generate) electricity to customers. They also handle billing and account details. However, Texas utility companies, such as Oncor Electric Delivery, play a different role than electricity providers. Customers cannot choose their utility company.

Your electric utility is determined based on the location of your home or business. Texas utility companies such as Oncor, CenterPoint, and AEP Texas deliver power to their customers. Utility companies in Dallas, Houston, and other Texas cities don’t sell you power directly, so you won’t be able to choose from any Oncor Electric Delivery plans. They are responsible for maintaining electric infrastructure, however, so contact Oncor (or your local utility) — not your energy provider — if you have a power outage or blackout.

Providers available in Oncor Electric Delivery service area

There are numerous power companies in the Oncor service area. Finding the best energy provider and lower rates is an excellent way to reduce your monthly electricity bills. Some of the best suppliers include Gexa Energy, TXU Energy, 4Change Energy, Express Energy, Frontier Utilities, and more.

The Choose Energy marketplace makes it easy to research the electricity plan options in your area free of charge. You can also view monthly bill estimates for your home or business and learn about no-deposit electricity and green energy plans powered by renewables like solar power. Filter your search results by provider, plan type, term length, and other options. Commercial electricity customers can also learn about business energy plans with Choose Energy.

Oncor Electric Delivery electricity rates can vary by location, even within its electric service area. This is mainly due to different Oncor Electric Delivery rates for distributing power to various areas, and you’ll find these distribution charges listed separately from your basic rate on your monthly bill.

Enter your ZIP code to browse electricity rates in your city. For more information on how to choose or switch electricity providers, check out our energy buying guide.

Contact Oncor Electric Delivery

If you’re in Oncor’s service area and there is a power outage, you’ll need to contact Oncor, not your electric company. Here are several ways you can contact your utility company:

Report a power outage online: Outage Reporting System
Report an outage by phone: (888)313-4747 or text “OUT” to 66267
General inquiries and service requests by phone: (888)313-6862
General questions and service assistance by email: contactcenter@oncor.com

Chat with an Oncor agent: Live Agent Chat

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