What types of energy plans are available?
There are many plan types combined with many rate structures, but the most common options are fixed rate and variable rate plans.
- Fixed rate. With this type of plan, the rate you pay for electricity is set in your contract and does not change for the duration of your contact term.
- Variable rate. With this type of plan, the rate you pay for electricity changes depending on the market. This means you could pay less when demand is low but may be hit with a higher price when the energy supply runs low.
Beyond this, there are different rate structures within these plan types. Not all fixed rate plans are the same, just as not all variable rate plans are the same. For a comprehensive look at plan types and how to choose, see our guide.
Do you run a credit check?
Yes. Credit checks are a normal part of the energy buying process and most providers require them before they will offer you service. For customers who wish to avoid a credit check, prepaid electricity plans are available, but the rates may be more expensive.
Will I have to pay a deposit?
It depends. Each provider assesses deposits based on your credit score. If you pass the credit threshold a provider sets, you may not have to pay a deposit. When you select a plan, we will let you know if a deposit is required to move forward with your choice. As for guaranteed no-deposit electricity, prepaid plans are a popular choice. See our deposits page for more information on these and other options.
What if I am moving?
When you move, you can choose to take your service with you or switch to a new provider with no early termination fee. If you choose to switch, you can shop for your new provider up to 90 days before your moving date. Your new home likely has a smart meter, so you won’t have to arrange a technician visit. Learn more on our moving page.
What do I do if I want to switch providers?
Switching to a different provider is not as hard as it may seem. However, it is important to be aware of your early termination fee, which you likely have if you are on a fixed rate plan. Variable plans usually allow customers to switch at any time at no extra cost. If your plan is about to end, you can switch providers up to 14 days before the contract expires with no termination fees. For more information, see our step-by-step guide to switching.