AEP Texas North

Formed in 1906, American Electric Power’s primary focus is to provide affordable electricity. Over the years, AEP expanded its service territory to include approximately 5.5 million people. Based in Columbus, OH, the company serves 11 states, including Texas.

Texas operations are split into two areas, AEP Texas North, covering cities including Abilene and San Angelo. Sister operation AEP Texas Central (formerly known as Central Power and Light, operates in central and south Texas, including cities Corpus Christi, Harlingen and McAllen.

Twenty years ago, Texans didn’t have a choice in electric suppliers. Instead, they were tied to a traditional utility and its electricity rates in Texas.

This changed Jan. 1, 2002, when the Texas legislature decided to deregulate the electric industry. In essence, this meant customers had to choose among electricity providers.

Meanwhile, the utilities now were charged with delivering power to homes and businesses and maintaining the electricity infrastructure, including lines. The goal of deregulation was to create competition, driving down costs while giving Texans more affordable access to electricity.

Now, you can shop around to compare the best electric providers in your area. If you decide to switch energy providers, you can use our helpful guide to make the process smoother and to better understand energy lingo. You can also discover how to lower your electric bill or find a no-deposit electric plan.

Once you have all that down, the process is simple. Start by entering your ZIP code on this page, which will give you access to our marketplace with plans available in your area. Then filter by price, plan term, rate type, or other factors to find the plan you want. You can sign up by phone or online – either way takes only minutes.

A utility such as AEP delivers electricity to your home. Along with providing electricity, it is responsible for the infrastructure used to deliver the power. This can include repairing power lines, responding to outages, and more. It also is responsible for account management such as issuing bills and collecting payment.  If you encounter a problem with your service, including an outage, you would call AEP to help you.

By comparison, a provider only generates or buys electricity transmitted by the utility. It is not responsible for providing upkeep, account management, or more, which can happen in certain situations.

If you live in a community AEP Texas North services, you have access to a wide range of providers. This includes 4Change Energy, Gexa Energy, and TXU Energy. The goal is to compare rates and service quality of all providers in your area before deciding on the best service for you.

If you need to contact AEP Texas North for account management or to report an outage, you can use the following methods:

• AEP Texas website
• Customer service phone number (also applies to outages): 1-877-373-4858

Updated: 08/26/2020