Constellation Energy rates, plans, and reviews

There are several states across the U.S. that offer a deregulated energy market. Deregulation brings energy consumers the flexibility to choose their electricity companies from a pool of candidates. In regulated areas, residents and businesses are limited to only one energy provider – often the local utility company. In deregulated areas, electricity providers compete for business by offering lower electric rates and better contract terms.

Constellation Energy offers several fixed-rate plans with terms of 12, 24, and 36 months.

Each plan has an early termination fee: $50 for a one-year plan, $75 for a two-year plan, and $99 for a three-year plan. Each of the plans listed below is powered by 18.5 percent renewable energy.

When researching electricity plans, there are several Choose Energy guides to help you along the way, including information on how to reduce your electric bills and no deposit plans.

• 12 Month Usage Bill Credit + A/C Protection for 2 Units and HVAC Diagnostics: This is a 12-month plan, best suited for consumers who use more than 1,000 kWh a month. If usage exceeds 1,000 kWh, a $35 bill credit is applied. If usage exceeds 2,000 kWh, an additional $15 bill credit is applied, bringing the total bill credit to $50. This plan also includes a protection plan for two A/C units. We recommend this plan to customers who regularly use 1,000 kWh or more so they can benefit from the bill credits.
• 12 Month No Minimum-Usage Fee: A minimum usage fee is an extra charge on your electric bill that is applied if you don’t meet the minimum kWh consumption level each month. That fee is waived in this fixed-rate, 12-month plan. We recommend this plan to all customers since the rates are relatively equal across all usage levels, but we think this is an especially good option to lower usage customers. If you typically use less than 1,000 kWh a month, you won’t get charged a minimum-usage fee like you could on another plan.
• 12 Month Flat Tier Product: On this plan, rates are based on your usage tier and remain the same all year. There are four usage tiers: 1 – 500 kWh ($90), 501 – 1000 kWh ($0), 1000 – 1500 kWh ($90), and 1501 – 2000 kWh ($90). If you use more than 2,000 kWh, you’ll be charge an average price per kWh for this excess usage. This plan offers a fixed rate, so you will lock in a single rate for the entirety of your contract. Fixed-rate plans are ideal for customers seeking price security and stability. Here are some examples of pricing, taken from the EFL:
  • If you use 450 kWh, you will be billed $90 plus taxes and fees.
  • If you use 900 kWh, you will be billed $90 plus taxes and fees ($90 + $0).
  • If you use 1,400 kWh, you will be billed $180 plus taxes and fees ($90 + $0 + $90).
  • If you use 2,200 kWh, you will be billed $199.80 plus taxes and fees ($90 + $0 + $90 +
    $0 + $19.80). $19.80 is 9.9¢ multiplied by 200 kWh (the usage amount above 2,000 kWh).
• 12 Month Usage Bill Credit: This is a 12-month fixed-rate plan with no minimum usage fee. If you use at least 1,000 kWh a month, you’ll receive a bill credit of $35. If you use at least 2,000 kWh, you’ll receive an additional $15 bill credit, bringing your total credit to $50. While this plan is best suited for customers who use at least 1,000 kWh a month, it’s still a good option to customers at low usage levels.
• 24 Month Usage Bill Credit: Like the 12 Month Usage Bill Credit plan, you’ll be eligible for up to $50 in bill credits depending on your usage level. $35 is awarded if your usage hits at least 1,000 kWh and if you use at least 2,000 kWh, you get another $15 credited to your bill. The term length is 24 months instead of 12, which means the early termination fee is $75 instead of $50. If you are looking for a longer-term alternative to the 12 Month Usage Bill Credit plan, we recommend this two-year plan.
• 36 Month Usage Bill Credit: This 36-month plan is the longest-term option of Constellation’s Usage Bill Credit plans. The same features apply here: a $35 bill credit if you use at least 1,000 kWh a month and an extra $15 bill credit if your usage exceeds 2,000 kWh. Because it’s a three-year contract, the early termination fee is $99, the highest fee Constellation charges. We recommend this plan to higher-usage customers who are able to commit to a long-term contract.
• 24 Month A/C Protect Premier for 2 Units: This 24-month plan offers a fixed-rate and up to $50 worth of monthly bill credit, depending on usage. Like the plans listed above, you’ll qualify for $35 in bill credit after using 1,000 kWh and another $15 if your usage exceeds 2,000 kWh. Best suited for customers who regularly use more than 1,000 kWh, the plan includes A/C protection for two units.

Constellation Energy offers a wide variety of fixed-rate electricity plans lasting as long as 36 months. This provider also powers each energy plan with a percentage of renewable electricity sources. To explore plans in your area, enter your ZIP code above.

Overall score: 3.8 out of 5

Shopping for a deregulated energy plan can seem overwhelming. With the sheer number of potential energy providers, many find it difficult to narrow down their options. Choose Energy wants to help empower consumers to find the right electricity plan at an affordable rate.

To ensure that our customers are able to choose a great energy provider, Choose Energy compiled a scoring model to review some of the top electric providers in our marketplace. The Choose Energy reviews model is based on unbiased and quantitative criteria to ensure provider scores remain objective.

We’ve broken down our scoring model into three main categories:

• Customer service
• Online accessibility
• Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in deregulated areas. To learn more about electric provider reviews, see our full list here.

Customer service

• P2C Complaint score: 3
• Satisfaction Guarantee: 0

In the customer service category, the P2C complaint score is taken from the Public Utility Commission of Texas’ most recent scorecard, which can be found here. The Texas scorecard was used as it offers an unbiased view of each provider’s performance in the eyes of a regulatory authority. Satisfaction guarantee was ranked on a yes or no basis.

• Total customer service score: 1.5

Online accessibility

• Online bill pay: 5
• Online chat: 5
• Access to usage alerts & trends: 5

For each of these measures, providers were assessed on a yes or no basis. Constellation Energy offers its customers online bill pay, an online chat feature, and access to usage alerts and trends.

• Total online accessibility score: 5.0

Business history

• Years in business: 5
• Better Business Bureau accreditation: 5

Constellation Energy has been in business for 21 years, earning them a five on the Choose Energy scorecard. Meanwhile, Constellation Energy has been Better Business Bureau accredited since 2013 and holds an A+ BBB rating. While the BBB is a paid accreditation, we have included it here as a measure of brand awareness in the eyes of the consumer.

• Total business history score: 4.7

To read more energy provider reviews, see the full reviews guide.

(Review updated 3/24/2021)

Constellation Energy does not offer a satisfaction guarantee at this time.

Constellation Energy for residential customers

Constellation Energy offers several affordable fixed-rate plans to meet the budgets of all its customers. In addition, it provides renewable energy plans at fixed rates that can be 100 percent sourced by wind, solar, or a combination of both.

Constellation Energy for business customers

Constellation Energy also offers electricity plans for large and small business customers. It’s best to speak with one of our energy experts to customize a plan for your business. Whether it’s an affordable electric rate or a plan sourced from green energy, Choose Energy’s experts can help you find the right plan for your business. Fill out this form to begin building a customized energy plan for your business.

Green energy options with Constellation Energy

Every Constellation Energy plan includes a percentage of renewable energy. The company purchases wind energy credits to help your home lower its overall carbon footprint.

The company also installs on-site solar panels at no upfront cost to the customer. Constellation Energy owns and maintains the solar panel system, while you purchase the energy that is produced by the solar panels. This is available for both business or residential customers.

Other Constellation Energy initiatives

Constellation Energy offers A/C Protect plans for customers in Dallas and Houston. This plan is bundled with your fixed-rate electricity plan so you only need to pay a single bill. The company also offers Constellation Connect, a smart home security and energy management system.

Constellation Energy works with nonprofits and community groups in the areas it serves. Among these are Habitat for Humanity, E2 Energy to Educate and Community Champions small grant program. Additionally, the company has an employee volunteer program.

Constellation Energy may require a deposit before it will begin service. Many electricity companies require a deposit based on a customer’s credit score. If you have a high credit score, you may be exempt from paying a deposit. For customers with a lower credit score, Constellation Energy may accept a letter from your previous provider in place of a deposit. Consumers who also want to skip paying a deposit could sign up for a prepaid electricity plan instead. Enter your ZIP code above to check your electric plan options.

If you are moving to a new address, you can easily transfer your Constellation Energy. Just contact Constellation Energy to schedule the transfer. If Constellation Energy does not offer service at your new address, you can switch to a new energy company without paying an early termination fee.

Constellation Energy plans can also work for renters or customers living in apartments. Choose from a wide range of contracts lasting month-to-month or as long as three years. Enter your ZIP code above to discover Constellation Energy plans for renters in your area.

In a deregulated market, consumers can choose between several different providers, rates, and plans. So, finding the right plan can feel like an overwhelming task. Shopping for an electricity plan in your area is simple with the free Choose Energy marketplace. Just enter your ZIP code above and we’ll show you the available electricity rates and plans near you. From there, you can easily shop and compare between multiple electricity providers and filter for contract lengths, plan types, and green energy options. Once you have found the right plan for your energy needs, we can walk you through the sign-up process in a matter of minutes.

Constellation Energy offers a variety of fixed-rate plans. With a fixed-rate plan, you will secure a single rate for every kilowatt-hour (kWh) of electricity that you consume each month. Fixed-rate plans are ideal for consumers who value security, stability, and predictability in their energy bills.

Constellation Energy provides services in many regions across the country. States within Constellation Energy’s service area include:

• Connecticut
• Delaware
• Georgia
• Illinois
• Maryland
• Massachusetts
• New Jersey
• Ohio
• Pennsylvania
• Texas

Constellation Energy supplies electricity to most cities and communities in Texas. Service areas include:

• AEP Texas Central: This service area covers cities such as Corpus Christi, Laredo, McAllen, and Victoria.
• AEP Texas North: This service area spans across Abilene and San Angelo.
• CenterPoint Energy: This utility covers the Houston metropolitan area and more.
• Oncor: This service area includes Arlington, Dallas–Fort Worth, Irving, Midland, Odessa, Tyler, and Waco.
• Texas-New Mexico Power: This service area covers Dallas–Fort Worth, Houston, and Midland.

Like many other electricity companies, Constellation Energy charges a cancellation fee if you cancel your service before your contract expires. The amount of this fee is based on your plan’s contract length. Constellation Energy cancellation fees are typically $50 for a one-year plan, $75 for a two-year plan, and $99 for a three-year plan.

It’s easy to compare Constellation Energy electric rates at no cost with the Choose Energy marketplace. Simply enter your ZIP code and you’ll be shown a list of plans and rates available in your area. However, rates may differ across the state due to the amounts your utility company charges for delivering your electricity.

To get started, enter your ZIP code in the box above to begin exploring current electric rates in your area.

Constellation Energy also provides reliable electricity plans to businesses. Read about our commercial energy options or call us at 844-321-7462 to speak with one of our energy experts about building a customized energy plan for your business.

How do I make my Constellation Energy bill payment?

Constellation Energy provides three options for paying your bill:

• Online: either one-time or recurring payments with a draft from your bank account
• Phone: call 833-221-6654
• Mail: send a check to PO Box 5471, Carol Stream, IL 60197-5471

How can I contact Constellation Energy?

You can reach Constellation Energy by calling 866-917-8271 Monday through Friday from 7:00 a.m. to 8:00 p.m. (CST) and Saturday from 8:00 a.m. to 5:00 p.m. You can also take advantage of the Live Chat feature on the company’s website.

Where is Constellation Energy located?

Constellation Energy is headquartered in Baltimore.

What does Constellation Energy do?

Constellation Energy supplies electricity and natural gas to residential and commercial customers across the country, including many deregulated areas in Texas.

Can I cancel my Constellation Energy contract?

You can cancel your contract by calling the customer care center at 800-718-1509. However, if you cancel before your contract ends, you’ll be subject to early termination fees of $50 for one-year contracts, $75 for two-year contracts and $99 for three-year contracts.

It’s important to familiarize yourself with the Electricity Facts Label of plans you’re considering before you select a plan. You’ll discover:

• How much it will cost per kWh used.
• The percentage of electricity in your plan that comes from renewable power sources.
• What you will have to pay to cancel your contract early.

Completing your set up.

Once you decide to change suppliers and your new contract has been confirmed, Constellation Energy, as your new supplier will finish the set-up process for you with your utility or transmission and distribution service provider (TDSP). You will not experience any disruption of service during the transition.

Understand your electricity bill.

Each month, your bill will include charges both for the amount of electricity you used from Constellation Energy and the delivery charges from your utility or TDSP. In addition to delivering your electricity to your home, your TDSP also maintains the power lines and restores any power outages. If you ever lose power, contact your utility, not your provider.

There are several ways to lower your energy bill. The most straightforward way is to reduce the amount of electricity you consume each month. You can also switch to an energy plan with a lower rate or a plan that offers free nights or weekends. Visit Choose Energy’s guide to reducing your energy bill to learn more.

• Headquarters: 100 Constellation Way, Suite 500, Baltimore, MD 21202-6302
• Bill pay: Log in to your My Constellation account or call 833-221-6654
• Customer service: 866-917-8271
• Outages: Report to your utility company

Updated: 9/26/2021