Constellation

Electricity and natural gas options for businesses and residential customers

About Constellation Energy

Constellation, an Exelon company, is one of the leading energy suppliers in the United States. Constellation Energy provides electricity, natural gas, solar and more to over 2.5 million homes and small businesses, and 100,000 larger commercial businesses, including two-thirds of the Fortune 100 enterprises.

Ready to shop Constellation energy plans? Enter your ZIP code above to get started.

Why choose Constellation?

  • A/C protection plans
  • Green energy options
  • Referral program
  • Home services
  • Business and residential options
  • Online and mobile bill pay

Constellation Energy reviews

Overall score: 3.7 out of 5

Shopping for a deregulated energy plan can seem overwhelming. With the sheer number of potential energy providers, many find it difficult to narrow down their options. Choose Energy wants to help empower consumers to find the right electricity plan at an affordable rate.

To ensure that our customers are able to choose a great energy provider, Choose Energy compiled a scoring model to review top electric providers in Texas. The Choose Energy reviews model is based on unbiased and quantitative criteria to ensure provider scores remain objective.

We’ve broken down our scoring model into three main categories: customer service, online accessibility and business history. These categories contain the following items:

  • Customer service
  • Online accessibility
  • Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.

Customer service

  • P2C Complaint score: 2
  • Satisfaction Guarantee: 0

In the customer service category, the P2C complaint score is taken from the Public Utility Commission of Texas’ most recent scorecard, which can be found here. Satisfaction guarantee was ranked on a yes or no basis.

  • Total customer service score: 1.0

Online accessibility

  • Online bill pay: 5
  • Online chat: 5
  • Access to usage alerts & trends: 5

For each of these measures, providers were assessed on a yes or no basis. Constellation Energy offers its customers online bill pay, an online chat feature, and access to usage alerts and trends.

  • Total online accessibility score: 5.0

Business history

  • Years in business: 5
  • Better Business Bureau accreditation: 5

Constellation Energy has been in business for 21 years, earning them a five on the Choose Energy scorecard. Meanwhile, Constellation Energy has been Better Business Bureau accredited since 2013 and holds an A+ BBB rating. While the BBB is a paid accreditation, we have included it here as a measure of brand awareness in the eyes of the consumer.

  • Total business history score: 5.0

To read more Texas energy provider reviews, see the full reviews guide.

Sign up for a Constellation electricity rate

Switching to Constellation is easy. First, compare plans from Constellation and other suppliers by using the Choose Energy marketplace. Once you find the plan that’s right for you, submit your information and your new supplier will take it from there.

If you are currently under contract with another supplier, you may want to wait until the end of your contract to avoid cancellation fees. If you are receiving power from your local utility, your new Constellation plan should take effect at the end of your next billing cycle.

Enter your ZIP code above to shop today’s offerings in your area.

Renewable energy plans with Constellation

With Constellation, residential customers have a couple options for going green.

  • Renewable energy certificates (RECs): Available for purchase to residential customers in select service areas.
  • Wind and solarenergy plans: Available for purchase through the Choose Energy marketplace. Constellation partners with solar company Sunrun to add solar energy options to homes across the United States.
  • Green energy for business: Purchase RECs to offset carbon emissions, or design custom energy efficiency solutions with Constellation’s help.

Frequently asked questions

How soon can I set up service? A: Once your order has been confirmed through the Choose Energy marketplace, Constellation will work with your local utility, or TDSP, to set up service. If a hold has been placed on your enrollment, Constellation may require more information from you.
Will I have to pay a deposit or pass a credit check? A: Many retail energy providers require credit checks or deposits for their electricity service. When you select a plan, we’ll let you know if you’ll be required to pay a deposit. To learn more about credit checks or no deposit options, please click here.
My power went out – what do I do? A: If your power goes out or you are experiencing any problems with your electrical equipment (i.e. power lines, meter, etc.), contact your local utility directly. Find your utility’s contact information here.

Have a question about your energy service? Contact Constellation.

  • Call 866-917-8271 or click here for Constellation Energy customer support.
  • Click here to log into your Constellation Energy account