TXU Energy Rates, Plans, and Reviews

TXU Energy is known in Texas for its reliable service and affordable electricity rates. The company offers a 60-day satisfaction guarantee for new customers and has several plans to fit different needs.

TXU energy plan offerings include:

• Fixed-rate plans with terms from 12 to 36 months
• Variable-rate plans
• Plans with 100% renewable energy

TXU Energy is one of Texas’s leading energy providers. Choose Energy only partners with the most trusted energy companies and maintains strict criteria when choosing which providers to feature in our marketplace. When vetting each energy provider, we consider factors such as reliability, plan variety, affordability, and customer satisfaction. TXU Energy excels in each area, which is why we’re happy to feature the company in our marketplace.

Types of rates offered by TXU Energy

TXU Energy offers several different types of energy plans, including fixed- and variable-rate options.

• Fixed-rate plans: With a fixed-rate plan, you pay a set rate per kilowatt-hour (kWh) for the electricity you use each month. Contracts tend to last from 12 to 36 months. This plan type is best for consumers who want stability and protection from changes in the energy market. However, you may have to pay an early termination fee (ETF) if you end your contract early.
• Variable-rate plans: Variable-rate plans are ideal for consumers who don’t want to be locked into a contract. The rate you pay changes each month based on the wholesale cost of energy, so you can’t forecast your energy bills as easily. However, you can change plans anytime without an ETF, so this may be a good option if you plan on moving or changing plans again soon.

Enter your ZIP code to learn more about TXU energy rates and plan types in your area.

No-deposit options from TXU Energy

Many electric suppliers run credit checks and require deposits from customers who don’t have high credit scores. For those who wish to avoid paying a deposit or have a lower credit score, a prepaid, no-deposit plan might be the best option. TXU Energy doesn’t currently offer any prepaid plans, but you can explore other options by filtering your search results for no-deposit and prepaid plans on our marketplace. 

Green energy with TXU Energy

Like all electricity plans in Texas, every TXU Energy plan features a portion of renewable energy. The company also offers 100% green plan options that offset your usage by purchasing renewable energy, such as Texas solar power. You can find out more about any plan’s renewable content on its Electricity Facts Label. 

Moving or transferring service with TXU Energy

If you are moving to a new address, you can easily transfer your TXU Energy service. Just contact TXU Energy using one of the options below, and its service team can help you move your plan. You can set up your new service on the same day or up to 90 days in advance. If you are relocating to an area where TXU Energy does not operate and need to switch to a new provider, you can do so without paying an ETF. Use the Choose Energy marketplace to explore plans and providers in your new area.

Renting with TXU Energy

TXU Energy doesn’t just serve homeowners. You can also enjoy its service if you rent a home or apartment. TXU offers variable-rate plans, which can be a great choice for renters who want to avoid a long-term contract. You can also find shorter-term fixed-rate plans, making it easier to transfer your energy plan when you do move.

Cancellation fees

Most energy providers charge an ETF on their fixed-rate plans. You’ll pay this fee if you decide to cancel your service before the end of your contract (unless you’re moving out of your provider’s service area). The fee depends on your provider and the length of your contract. TXU Energy charges fees ranging from $150 to $395 for canceling your plan early.

Satisfaction guarantee

TXU Energy offers a 60-day satisfaction guarantee. If you’re unhappy with your plan, you can cancel within 60 days of your activation date without paying a cancellation fee.

TXU Energy business electricity

TXU Energy offers personalized service and customizable plans for businesses, large and small. Each plan comes with a 60-day trial period. Find out more about customized business energy plan options and request a quote today. 

Other TXU Energy initiatives

TXU Energy offers more than just electricity plans. Here are a couple of other programs and community initiatives the company has:

• Home protection plans: TXU Energy offers a variety of home protection plans to cover your heating and cooling systems, appliances, home systems, plumbing, and electrical systems.
• EV Pass: If you have an electric vehicle, you can get 50% off your TXU Energy electricity rate every weeknight and all weekend and enjoy electricity powered by 100% renewable energy.

• TXU Energy Aid: TXU Energy helps struggling Texans pay their electricity bills.
• Trees Across Texas: TXU Energy has provided its communities with more than 285,000 trees, many of which come from the TXU Energy Urban Tree Farm and Education Center.
• Energy in Action: This is the company’s employee volunteer program, which encourages employees to give back to local communities.
• Energy Assistance Workshops: This program aims to keep social service agencies informed about electricity service and available assistance plans.

Customers can choose from several TXU Energy plans with a variety of rates and terms. The following are some of the best TXU Energy plans you’ll find on the Choose Energy marketplace.

Smart Edge 12:

With this 12- or 24-month fixed-rate plan, you can get a Smart Savings bill credit of $30 for each billing cycle when you use more than 800 kWh. We recommend this plan if you consistently use at least this much energy each month. You’ll pay a fee of $150 or $295 if you cancel your plan early, depending on the length of your plan. 

Flex Rewards:

This variable-rate plan allows you to renew monthly and receive 3% cashback with loyalty rewards. As you are not locked into a specified term, there are no early cancellation fees, but your usage rate can vary from month to month. This is a great option for customers who do not want a contract.

Free Nights & Solar Days 12 (8 p.m.):

This 12-month fixed-rate plan uses 100% renewable energy. To offer this, TXU Energy purchases solar energy and renewable solar and wind energy credits to match the full amount of your usage. Customers receive a 100% discount on all energy charges and TXU delivery charges between 8:00 p.m. and 4:59 a.m. daily. We recommend this plan to customers who spend more time at home in the evenings.

Smart Deal 12:

This fixed-rate plan can have a 12-, 24-, or 36-month contract. You can receive a Smart Savings bill credit of $30 for each billing cycle that your usage exceeds 1,200 kWh. The TXU Energy rates are cheapest for customers who use between 1,201 and 2,000 kWh on this plan, so this is a good option if your monthly usage consistently falls within this range. Like TXU’s other fixed-rate plans, you’ll pay an ETF for canceling early, either $150, $295, or $395.

With more than two million customers, TXU Energy serves many of the state’s cities and communities.

• AEP Texas Central: This service area covers Corpus Christi, Laredo, McAllen, and Victoria.
• AEP Texas North: This service area spans Abilene, San Angelo, and other towns in north-central Texas.
• CenterPoint: This service area includes the Houston metropolitan area.
• Oncor: This service area includes Arlington, Dallas–Fort Worth, Irving, Midland, Odessa, Tyler, and Waco.
• Texas-New Mexico Power: This service area includes the outer suburbs of Dallas–Fort Worth and Houston, along with areas like Lewisville and Alvin.

Comparing TXU Energy’s electricity rates couldn’t be easier with Choose Energy. Depending on where you live in the state, your TXU Energy rates may vary due to the different fees utility companies charge to deliver your electricity. It’s important to search for electricity rates near you. Enter your ZIP code to get the most accurate plan and rate information.

At Choose Energy, we take the time to review each of our trusted providers so you can learn more about any company you’re considering. We’ve broken down our scoring model into three main categories:

• Customer service
• Online accessibility
• Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. TXU Energy currently scores 5 out of 5. To learn more about electric provider reviews, browse our full list here.

Choose Energy makes the process of starting or switching to a new plan simple. Once you choose your energy plan, your new provider will handle the process of setting up your electricity.

Read the Electricity Facts Label before making a final decision on your plan. For each plan, you’ll learn:

• Price per kWh based on how much electricity you use
• How much of the plan’s energy comes from renewable sources
• The plan’s early termination fees, if applicable

Enjoy hands-off setup. Once your plan is confirmed, TXU Energy will finalize the process with your utility or transmission and distribution service provider (TDSP) for you. There won’t be any disruption of service when you’re changing providers.

Understand your electricity bill. Your bill will contain charges from TXU Energy for the amount of electricity you use and from your utility or TDSP for delivering it to your home. The TDSP also maintains the power lines and restores outages. If there is a power outage near you, contact your utility company.

Thanks to energy deregulation in Texas, homeowners and business owners can choose their energy provider. The Choose Energy marketplace simplifies this process by showing you all the rates and plans available from electricity companies near you, all in one place.

If you’re ready to start shopping for an electricity company near you, enter your ZIP code. You can filter for specific providers, types of plans, contract lengths, green energy, and more. Once you choose the plan that’s right for you, you can sign up in just minutes from our marketplace.

If you want to save money on electricity, you can reduce your energy consumption by switching to energy-efficient appliances, sealing windows and doors, and reducing your HVAC usage. One of the most effective ways to save is to switch to a more affordable energy plan. Learn more by checking our guide to lowering your electricity bill and using the Choose Energy marketplace to browse cheap electricity rates.

• Headquarters: Irving, Texas
• Bill pay: Log in to your TXU Energy account or call 800-818-6132.
• Customer service: 866-278-4898 
• Outages: Report to your utility company.

What services does TXU Energy offer?

TXU Energy offers a variety of services including fixed-rate and variable-rate plans, business plans, and plans powered by 100% green energy.

Will TXU Energy require a deposit?

Depending on your credit score, you may be required to pay a deposit when you sign up for your plan. If you’d rather avoid a deposit, search our marketplace for no-deposit plans.

Will TXU Energy charge me a cancellation fee?

TXU Energy charges an ETF if you end your service before the end of your contract. The company charges $150 for 12-month plans, $295 for 24-month plans, and $395 for 36-month plans.

How do I sign up for TXU service?

Sign up for a TXU Energy plan quickly and easily through the Choose Energy marketplace. All you have to do is enter your ZIP code on this page to get started. Use the filtering tools on the marketplace to view available rates based on provider, green energy, and rate type. If you find one that suits your needs, follow the “check availability” link to complete the process.

What is the best TXU Energy plan?

There’s not one TXU Energy plan that’s best for everyone. To choose the best plan for you, consider your budget, the type of plan you want, and your energy usage habits.