TXU Energy Rates, Plans, and Reviews

TXU Energy is known in Texas for its reliable service and affordable electricity rates. The company offers a 60-day satisfaction guarantee for new customers and has several plans to fit different needs.

TXU energy plan offerings include:

• Fixed-rate plans with terms from 12 to 36 months
• Variable-rate plans with month-to-month pricing
• Plans with 100% green energy

TXU Energy is one of the top energy providers in the Lone Star State. At Choose Energy, we only partner with the most trusted electricity companies and maintain strict criteria when choosing which providers to feature in our marketplace. We consider factors such as reliability, plan variety, affordability, and customer satisfaction. TXU Energy excels in each area, which is why we’re happy to feature the company in our marketplace.

Types of rates offered by TXU Energy

There are several types of TXU Energy plans to choose from, including fixed- and variable-rate options.

• Fixed-rate plans: With a fixed-rate plan, you pay a set rate per kilowatt-hour (kWh) for the electricity you use each month. Most fixed-rate contracts last between 12 and 36 months. This type of plan is ideal for consumers who want stability and protection from changes in the energy market. However, you may have to pay an early termination fee (ETF) if you leave your contract before it expires.
• Variable-rate plans: Variable-rate plans are ideal for consumers who don’t want to be locked into a contract. Your rate changes each month based on the wholesale cost of energy, so you can’t forecast your energy bills as easily as you would with a fixed-rate plan. However, you can change plans anytime without paying an ETF, so this may be a good option if you aren’t sure about your long-term plans.

Enter your ZIP code to learn more about TXU Energy rates and plan types in your area.

No-deposit options from TXU Energy

Many electric suppliers run credit checks and require deposits from customers who don’t have high credit scores. If you want to avoid paying an upfront deposit or prefer not to have your credit checked, then a prepaid, no-deposit plan might be the best option. TXU Energy doesn’t currently offer any prepaid plans, but you can explore other options on our marketplace by filtering your search results for no-deposit and prepaid plans.

Green energy with TXU Energy

Like all electricity plans in Texas, every TXU Energy plan includes a portion of renewable energy. The company also offers 100% green plan options, which are completely sourced from renewable energy, such as Texas solar power. You can even “green up” any TXU plan, and the company will buy electricity or renewable energy credits to offset your energy usage. You can find out more about any plan’s renewable content on its Electricity Facts Label (EFL).

Moving or transferring service with TXU Energy

If you’re moving within TXU’s service area, you can easily transfer your TXU plan — just reach out to TXU Energy using one of the options below. You can set up your new service on the same day or up to 90 days in advance. If you are relocating to an area where TXU Energy does not operate, you can switch to a new provider without paying an ETF. Use the Choose Energy marketplace to explore plans and find cheap electricity in your new area.

Renting with TXU Energy

TXU Energy doesn’t serve only homeowners — you can also sign up for a plan if you rent a home or apartment. TXU offers variable-rate plans, which can be a great choice for renters who want to avoid a long-term contract. You can also find fixed-rate plans for terms as short as 10 months, making it easier to transfer your TXU energy plan whenever you move.

Cancellation fees

Most energy providers — including TXU — charge an ETF on their fixed-rate plans. You’ll pay this TXU cancellation fee if you cancel your service before your contract ends (unless you’re moving out of your provider’s service area). The fee depends on your provider and the length of your contract. TXU Energy charges fees ranging from $150 to $395 for canceling your plan early.

Satisfaction guarantee

Unlike some of its competitors, TXU Energy offers a 60-day satisfaction guarantee. If you’re unhappy with your plan, you can cancel within 60 days of your activation date without paying a cancellation fee. Before you cancel, the company will try to find a better fit from other available TXU plans.

TXU Energy business electricity

TXU Energy offers personalized service and customizable plans for businesses of any size. Like its residential plans, TXU’s business plans come with a 60-day satisfaction guarantee. Find out more about customized commercial electricity plan options and request a quote today. 

Other TXU Energy initiatives

TXU Energy offers more than just electricity plans. Here are some of the company’s other programs and community initiatives:

• Home protection plans: TXU Energy offers a variety of home protection plans to cover your heating and cooling systems, appliances, home systems, plumbing, and electrical systems.
• EV Pass: If you have an electric vehicle, you can get 50% off your TXU Energy electricity rate every weeknight and all weekend with 100% renewable energy.
• TXU Energy Aid: TXU Energy helps Texas residents who are struggling to pay their electricity bills.
• Trees Across Texas: TXU Energy has provided its communities with more than 285,000 trees, many of which come from the TXU Energy Urban Tree Farm and Education Center.
• Energy in Action: This is the company’s employee volunteer program, which encourages its team members to give back to local communities.
• Energy Assistance Workshops: This program aims to inform social service agencies about electricity service and assistance plans.

Customers can choose from several TXU Energy plans with a variety of rates and terms. The following are some of the most popular TXU plans you’ll find on the Choose Energy marketplace.

Smart Edge 12 or 24

With this 12- or 24-month fixed-rate TXU plan, you can get a bill credit of $30 for each billing cycle when you use more than 800 kWh in a given month. We recommend this plan if you consistently use at least this much energy. You’ll pay an ETF of $150 or $295 if you cancel your plan early, depending on the length of your plan. 

Flex Rewards

This variable-rate plan allows you to renew monthly and receive a 3% cashback loyalty reward. As you are not locked into a specified term, there are no early cancellation fees, but your usage rate can vary from month to month. This option is great for customers who prefer to avoid a contract.

Free Nights & Solar Days 12 and 24 (8 p.m.)

These 12-month and 24-month fixed-rate plans use 100% renewable energy. TXU Energy purchases solar energy and renewable solar and wind energy credits to match the full amount of your usage. Customers also receive a 100% discount on all energy charges between 8:00 p.m. and 4:59 a.m. daily. We recommend this plan to customers who spend more time at home in the evenings.

Smart Deal 12, 24, or 36

This fixed-rate plan can have a 12-, 24-, or 36-month contract. You can receive a Smart Savings bill credit of $30 for each billing cycle that your usage exceeds 1,200 kWh. As with TXU’s other fixed-rate plans, you’ll pay an ETF for canceling early — either $150, $295, or $395.

With roughly 2 million customers, TXU Energy serves many cities and communities in Texas.

• AEP Texas Central: This service area covers Corpus Christi, Laredo, McAllen, and Victoria.
• AEP Texas North: This service area spans Abilene, San Angelo, and other towns in north-central Texas.
• CenterPoint: This service area includes the Houston metropolitan area.
• Oncor: This service area includes Arlington, Dallas–Fort Worth, Irving, Midland, Odessa, Tyler, and Waco.
• Texas-New Mexico Power: This service area includes the outer suburbs of Dallas–Fort Worth and Houston, along with areas like Lewisville and Alvin.

Choose Energy makes it simple to compare TXU Energy rates. Depending on where you live in the state, your TXU rates per kWh may vary due to the different fees utility companies charge to deliver your electricity. That’s why it’s essential to search for electricity rates near you. Enter your ZIP code to get the most accurate plan and rate information.

At Choose Energy, we take the time to review each of our trusted providers so you can learn more about any company you’re considering. We’ve broken down our scoring model into three main categories:

• Customer service
• Online accessibility
• Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. TXU Energy currently scores 5 out of 5. To learn more about electric provider reviews, browse our full list here.

Choose Energy simplifies the process of starting or switching to a new plan. Once you choose your energy plan, your new provider will handle the process of setting up your electricity.

Read the EFL. Before making a final decision on a plan, check its EFL. For each plan, you’ll learn:

• Price per kWh based on how much electricity you use
• How much of the plan’s energy comes from renewable sources
• The plan’s ETFs, if applicable

Enjoy hands-off setup. Once your plan is confirmed, TXU Energy will finalize the process with your utility or transmission and distribution service provider (TDSP) for you. There won’t be any disruption of service during the switch.

Understand your electricity bill. Your bill will contain charges from TXU Energy for the amount of electricity you use and from your utility or TDSP for delivering it to your home. The TDSP also maintains the power lines and restores outages. If your power goes out, contact your utility company (not your provider).

Thanks to energy deregulation in Texas, homeowners and business owners can choose their energy provider. The Choose Energy marketplace streamlines this process by showing you available rates and plans from electricity companies near you, all in one place.

If you’re ready to start shopping for an electricity company near you, enter your ZIP code. You can filter for specific providers, types of plans, contract lengths, green energy, and more. Once you choose the plan that’s right for you, you can sign up right from our marketplace in just minutes.

If you want to save money on electricity, you can reduce your energy consumption by switching to more efficient appliances, sealing windows and doors, and reducing your HVAC usage. Another effective way to save is by switching to a more affordable energy plan. Learn more by checking our guide to lowering your electricity bill and using the Choose Energy marketplace to browse cheap electricity rates.

• Headquarters: Irving, Texas
• Bill pay: Log in to your TXU Energy account or call 800-818-6132.
• Customer service: 800-818-6132  
• Outages: Report to your utility company.

What services does TXU Energy offer?

TXU Energy offers several kinds of electricity plans, including fixed-rate and variable-rate plans, business plans, and plans powered by 100% green energy. You can compare TXU Energy plans on the Choose Energy marketplace.

Will TXU Energy require a deposit?

Depending on your credit score, TXU Energy might require a deposit when you sign up for your plan. If you’d rather avoid a deposit, search our marketplace for no-deposit plans.

Will TXU Energy charge me a cancellation fee?

TXU Energy charges an ETF if you end your service before the end of your contract. The company charges $150 for 12-month TXU plans, $295 for 24-month plans, and $395 for 36-month plans.

How do I sign up for TXU service?

You can sign up for a TXU Energy plan quickly and easily through the Choose Energy marketplace. Just submit your ZIP code on this page to get started, then use the filtering tools on the marketplace to explore available rates based on provider, green energy, and rate type. If you find one that suits your needs, follow the “check availability” link to complete the process.

What is the best TXU Energy plan?

TXU Energy has many plans, and there isn’t a single one that’s best for everyone. To choose the best one for you, consider your budget, the type of plan you want, and your energy usage habits.