4Change Energy Rates and Plans

• Budget Saver 12: On this plan, customers pay flat fees: $79 for up to 1,000 kWh, then another $79 for up to 2,000 kWh.
• Helpful Saver 24: Customers can earn bill credits for this plan, which is a fixed rate option. Use 1,000 kWh in a month and you’ll get a bill credit of $35. When you hit 2,000 kWh, you’ll get another $35.
• Free Energy 12: With Free Energy 12, you are billed your normal rate up to 500 kWh. But anything you use between 501 kWh and 1,000 kWh is free. You will also receive a $25 bill credit when you hit 1,000 kWh.
• Maxx Saver 12: Customers receive a $90 bill credit when they pass the 1,000 kWh threshold. This plan is good for consumers who regularly use more than 1,000 kWh. (Average Texas monthly usage is 1,555 kWh.)
• Cash Money 12: This plan gives customers a $100 Visa reward card when they pay their first bill. After that, customers receive a $45 bill credit every month that they use 1,000 kWh or more.

Choose Energy score: 3.8 out of 5

Shopping for a deregulated energy plan can seem overwhelming. With the sheer number of potential energy providers, many find it difficult to narrow down their options. Choose Energy wants to help empower consumers to find the right electricity plan at an affordable rate.

To ensure that our customers are able to choose a great energy provider, Choose Energy compiled a scoring model to review top electric providers in Texas. The Choose Energy reviews model is based on unbiased and quantitative criteria to ensure provider scores remain objective.

We’ve broken down our scoring model into three main categories:

• Customer service
• Online accessibility
• Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.

 Customer service: 3.0 out of 5

• P2C complaint score: 1
• Satisfaction guarantee: 5

The state’s official Power To Choose website gave 4Change Energy a 1 out of 5 for its most recent P2C complaint scorecard, which can be found here. This brought the company’s customer service score down, though it does offer a 30-day satisfaction guarantee.

Online accessibility: 3.3 out of 5

• Online bill pay: 5
• Online chat: 0
• Access to usage alerts & trends: 5

Online accessibility was ranked on a yes or no basis for all three categories. 4Change Energy offers online bill pay and usage alerts but lacks an online chat. That missing factor dropped the company’s category score down.

Business history: 5 out of 5

• Years in business: 5
• Better Business Bureau accreditation: 5

4Change Energy was founded in 2012 though its parent company has been around longer and has been BBB accredited since its inception. It also boasts an A+ BBB rating. Though the BBB is a paid accreditation, we have included it here to measure each provider’s interest in its public image.

(Review updated Jan. 26, 2021)

4Change Energy for home

4Change Energy specializes in affordable energy plans for residents across Texas as well as giving back to the communities it serves. The company offers both fixed and variable rate plans for residents. All 4Change home energy plans come with a 30-day satisfaction guarantee.

Green energy with 4Change

4Change Energy offers consumers the possibility to go green with renewably-sources electricity plans. Standard plans with 4Change Energy include 11 percent renewable electricity while green plans upgrade residents to 100 percent. Enter your ZIP code above to learn more about going green with 4Change Energy.

4Friends Referrals

4Change Energy offers a referral program for its customers, allowing them to earn a $25 Visa reward card for each new customer they refer.

Charitable partnerships

4Change Energy donates four percent of its profits each year to causes chosen by its customers. The company currently contributes to the American Cancer Society, Feeding Texas, Heroes for Children, and the American Red Cross.

• AEP Texas Central: This service area includes the cities of Corpus Christi, McAllen, Harlingen, and Laredo.
• AEP Texas North: This service area spans areas of northern Texas including Abilene, San Angelo, and Vernon.
• CenterPoint Energy: The CenterPoint service area includes two million residences and businesses in the Houston metropolitan area.
• Oncor Electric Delivery: Oncor operates one of Texas’ biggest service areas, including Dallas, Plano, Paris, and other communities across the state.
• Texas-New Mexico Power: This service area includes communities in Houston, Dallas–Fort Worth, and Midland.

Fixed and variable rate energy plans

A fixed rate plan sets your electricity rate when you sign your contract. This rate will not change for the duration of your plan term, regardless of price fluctuations in the energy market. A variable rate plan does not protect you from these fluctuations but can allow you to profit from market lows. Within these types of plans there are many different rate structures. For a detailed explanation, please see our energy buying guide.

Deposits and credit checks

Many retail energy providers require credit checks or deposits for their electricity service. When you select a plan, we’ll let you know if you’ll be required to pay a deposit. To learn more about credit checks or no deposit options, please see our deposits page.

Moving your electricity service

When you move, you will not be charged an early termination fee, which means you can choose to stay with your current provider or switch providers at no charge. You can shop for a new plan up to 90 days before you move. Most homes are equipped with smart meters so your service can be activated without a technician visit. For more details, see our moving page.

Switching your electricity provider

If you want to switch to a different provider, you do this up to 14 days before your contract ends with no early termination fee. When you switch, your new provider with coordinate with your old one, so there is no need to cancel your current service. There should not be any interruptions to your power. For more information, see our switching providers page.

• Headquarters: Dallas, Texas
• Bill pay: Log in to your 4Change Energy account here
• Customer service: Call (855)-784-2426toll free or email service@4ChangeEnergy.com
• Outages: Contact your utility company

Last Updated: 06/10/2020