4Change Energy

Residential electricity supplier in Texas

For business

About 4Change Energy

Based in Irving, Texas, 4Change Energy provides affordable electricity options as well as contributing to local communities. Texas residents have the power to choose between fixed rate, variable rate, and green plans lasting from three to 24 months.

4Change Energy donates four percent of its annual profit to non-profits, including Heroes for Children, Feeding Texas, the American Red Cross, and the American Cancer Society.

Ready to shop today’s 4Change Energy offers in your area? Enter your ZIP code above to get started.

Why choose 4Change Energy?

  • A+ rating from the Better Business Bureau
  • Referral rewards
  • Contract alerts
  • Charitable Partnerships
  • Auto-bill pay
  • Green energy plan options
  • Satisfaction Guarantee

4Change Energy reviews

Overall score: 3.6 out of 5

Shopping for a deregulated energy plan can seem overwhelming. With the sheer number of potential energy providers, many find it difficult to narrow down their options. Choose Energy wants to help empower consumers to find the right electricity plan at an affordable rate.

To ensure that our customers are able to choose a great energy provider, Choose Energy compiled a scoring model to review top electric providers in Texas. The Choose Energy reviews model is based on unbiased and quantitative criteria to ensure provider scores remain objective.

We’ve broken down our scoring model into three main categories: customer service, online accessibility and business history. These categories contain the following items:

  • Customer service
  • Online accessibility
  • Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.

Customer service

  • P2C complaint score: 2
  • Satisfaction guarantee: 5

The state’s official Power To Choose website gave 4Change Energy a 2 out of 5 for its most recent P2C complaint scorecard, which can be found here. This brought the company’s customer service score down, though it does offer a 30-day satisfaction guarantee.

  • Total customer service score: 3.5

Online accessibility

  • Online bill pay: 5
  • Online chat: 0
  • Access to usage alerts & trends: 5

Online accessibility was ranked on a yes or no basis for all three categories. 4Change Energy offers online bill pay and usage alerts but lacks an online chat. That missing factor dropped the company’s category score down.

  • Total online accessibility score: 3.3

Business history

  • Years in business: 3
  • Better Business Bureau accreditation: 5

4Change Energy was founded in 2012 and has been BBB accredited since its inception. It also boasts an A+ BBB rating. Though the BBB is a paid accreditation, we have included it here to measure each provider’s interest in its public image. 4Change is a relatively new company compared to other providers on the market which decreased its score slightly in this category.

  • Total business history score: 4

To read more Texas energy provider reviews, see the full reviews guide.

Sign up for a 4Change Energy electricity rate

Texas residents and businesses in five of the state utilities can get their electricity from 4Change Energy: AEP Texas Central, AEP Texas North, CenterPoint Energy, Oncor Electric Delivery, Texas-New Mexico Power.

Choose Energy’s 24/7 online marketplace makes it easy to sign up for the electricity plan that suits your needs. Compare rates and options from 4Change Energy and other top Texas providers. Enter your ZIP code above to see what’s available in your area, or give us a call at the number on your screen and one of our energy experts will walk you through the process.

Renewable energy plans with 4Change Energy

4Change Energy offers consumers the possibility to go green with renewably-sources electricity plans. Standard plans with 4Change Energy include 11 percent renewable electricity while green plans upgrade residents to 100 percent.

Interested in a green energy plan with 4Change Energy? Enter your ZIP code above or give one of our energy experts a call at the number on your screen.

Frequently Asked Questions

Q: How soon can I set up service? A: Once your order has been confirmed through the Choose Energy marketplace, 4Change Energy will work with your local utility, or TDSP, to set up service. If a hold has been placed on your enrollment, 4Change Energy may require more information from you.
Q: Will I have to pay a deposit or pass a credit check? A: Many retail energy providers require credit checks or deposits for their electricity service. When you select a plan, we’ll let you know if you’ll be required to pay a deposit. To learn more about credit checks or no deposit options, please click here.
Q: My power went out – what do I do? A: If your power goes out or you are experiencing any problems with your electrical equipment (i.e. power lines, meter, etc.), contact your local utility directly. Find your utility’s contact information here.

Have a question about your electricity service? Contact 4Change Energy

 

Updated: 10-16-19