Green Mountain Energy

Clean energy plans for homes and businesses

About Green Mountain Energy

Green Mountain Energy was founded in 1997 with the mission to change the way power, and specifically electricity, is made. This provider was one of the earliest pioneers in offering cleaner energy from renewable resources to consumers and businesses. Now, more than 15 years later, Green Mountain Energy is the longest serving renewable energy retailer and remains the only retail electricity provider in the nation that is committed to this mission.

Interested in available energy rates in your area? Simply enter your ZIP code above to get started!

Green Mountain Energy Reviews


Choose Energy® Score: 4.3 stars

As the only 100 percent renewably sourced supplier on our list, Green Mountain Energy is the perfect provider for eco-conscious Texans. Green Mountain offers pollution-free plans sourced from wind or solar energy, as well as a residential solar installation program to help customers make the most of their home PVs.

See more reviews of top Texas retail energy providers.

 

Choose Energy® Scoring Model

Choose Energy® collected the following information for each provider and awarded weighted points in each category, with the highest collective point total set at 14. The scores represent star levels representing the highest percentage scores achieved out of 14.

Better Business Bureau (BBB) accreditation Contract alerts
Online chat availability Mobile app
Online bill pay options Auto-bill pay options
Usage alerts Customer retention incentives
24/7 customer service Home services
Community outreach and philanthropy Complaint score #

Difference between supplier and utility

In many states, the utility company bills customers for two main energy services: supply and delivery. The supply portion of the bill accounts for generation of energy from the source, while the delivery service transmits energy from the source to the home through utility-owned infrastructure.

If you live in a state with a deregulated energy market, you can shop for an energy supply plan from companies that may offer lower rates than your utility. But rest assured, switching to a new energy supplier will not compromise the delivery service you currently receive from your utility. The local energy company will continue to deliver your energy, read your meter, send your bill and restore power in the event of an emergency.

Frequently Asked Questions

Q: How soon can I set up service? A: Once your order has been confirmed through the Choose Energy marketplace, Green Mountain Energy will work with your local utility, or TDSP, to set up service. If a hold has been placed on your enrollment, Green Mountain Energy may require more information from you.
Q: Will I have to pay a deposit or pass a credit check? A: Many retail energy providers require credit checks or deposits for their electricity service. When you select a plan, we’ll let you know if you’ll be required to pay a deposit. To learn more about credit checks or no deposit options, please click here.
Q: My power went out – what do I do? A: If your power goes out or you are experiencing any problems with your electrical equipment (i.e. power lines, meter, etc.), contact your local utility directly. Find your utility’s contact information here.

Have questions about your electricity service? Contact Green Mountain Energy.

  • Texas customers can call 866-785-4668 to speak with a Green Mountain Energy customer care representative.
  • Don’t live in Texas? Click here to find the customer care number for your area!

(Updated 4/9/2020)