Green Mountain Energy rates, plans, and reviews

Green Mountain Energy offers many plans that fit different household budgeting goals. Examples of those plans include:

• Go Local™ Solar 12 Preferred: This 12-month plan provides power sourced from 100 percent solar energy. With a $0 base charge, Go Local Solar 12 Preferred is perfect for customers of all usage levels who are looking for a green energy plan. There are no bill credits for using a certain amount of energy, so we equally recommend this plan for those living in apartments and those living in large houses.
• Pollution Free™ e-Plus 24 Preferred: With this 24-month plan, your home is powered by 100% wind energy. At least 51% of wind energy generated for this plan is sourced within Texas, while the remainder is sourced from U.S. wind farms in other states. This is a fixed rate plan, so the supply rate you pay will remain the same for the duration of your contract. There is no base charge for the Pollution Free™ e-Plus 24 Preferred plan, making this Green Mountain plan suitable for customers of any usage level.

All Green Mountain Energy plans have an early termination fee — $150 for 12-month plans and $200 for 24-month plans. This fee does not apply to customers who move, as long as a forwarding address is provided to verify the move. Green Mountain Energy also offers a Renewable Rewards program where you receive credit for excess energy produced by your solar system.

We’ve broken down our scoring model into three main categories:

• Customer service
• Online accessibility
• Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.

Customer service: 2.0 out of 5

• P2C complaint score: 4
• Satisfaction guarantee: 0

In the customer service category, satisfaction guarantee was ranked on a yes or no basis. Green Mountain earned good marks on the state Power to Choose website’s scorecard, here.

Online accessibility: 5 out of 5

• Online bill pay: 5
• Online chat: 5
• Access to usage alerts & trends: 5

Online bill pay, online chat, and usage alerts combined to earn Green Mountain five out of five in online accessibility. All three factors were ranked on a yes or no basis.

Business history: 5 out of 5

• Years in business: 5
• Better Business Bureau accreditation: 5

Green Mountain Energy has an A+ rating from the BBB alongside accreditation. The BBB is a paid accreditation that we’ve used here as a measure of brand awareness and reputation. An NRG brand, Green Mountain has 19 years of business under its belt.

Choose Energy only works with trusted providers, including Green Mountain Energy. The criteria for which partner Choose Energy works with include: 

• Reliability
• The number of plans
• Rate affordability 
• Good customer service operations

Green Mountain Energy is in line with these criteria, which is why Choose Energy is proud to feature this company’s services. You can review the main energy services offered by this provider below.

Green Mountain Energy for residential customers

Green Mountain Energy offers Texas residents short- and long-term energy plans sourced from 100% renewable resources. Choose from month-to-month options or plans lasting up to 36 months to find the energy supply that fits your needs. 

Green Mountain Energy plans work great for renters. Try a locked-in rate to match the length of your lease, or opt for a variable-rate plan for a no-contract option.  

Green Mountain Energy for business customers

ChooseEnergy.com also helps you find the best electric rates for business. Green Mountain energy also offers renewable energy for companies.

To learn more, call to speak to one of our energy experts today, or visit our business energy page to learn more about building a custom energy plan for your business.

Green energy options with Green Mountain Energy

If you’re looking for renewable energy options, Green Mountain Energy is the company for you! All its energy comes from 100 percent renewable wind energy, which you can read more about on the Electricity Fact Label (EFL). You can also find solar energy options in our guide. 

No-deposit options from Green Mountain Energy

Green Mountain Energy does not have no-deposit or prepaid plans. However, customers can split monthly payments into installments — as many as five payments within a 30-day period. You can also read our guide on how to reduce your electric bill.

Since 2002, Green Mountain Energy’s Sun Club has partnered with local communities to encourage sustainability solutions. The Sun Club also works with nonprofits to advance long-term sustainability in the areas it serves.

Green Mountain Energy partnered with ComCapp in 2018 to power 10 Texas apartment communities with 100% renewable electricity. They made this partnership to ensure that these communities had the best access to renewable energy and make strides in their commitment to sustainability.

Give Green Mountain Energy a call if you plan to move or transfer service and let them know your new address. They’ll take care of the rest.

Green Mountain Energy offers fixed- and variable-rate plans. 

• Fixed-rate plans: Your price per kilowatt-hour is locked in for the term of the agreement.
• Variable-rate plans: Don’t require any contracts or early termination fees (ETF), but the price may change month to month.

To find out more about a Green Mountain Energy plan, enter your ZIP code today.

Green Mountain Energy offers services all across the country.

• AEP Texas Central. This service area covers cities such as Corpus Christi, McAllen, Harlingen, and Laredo
• AEP Texas North. This service area includes areas in northern Texas, including Abilene, San Angelo, and Vernon.
• CenterPoint Energy. The CenterPoint service area provides service to two million residences and businesses in the Houston metropolitan area.
• Oncor Electric Delivery. Oncor operates one of Texas’ biggest service areas, covering Dallas, Plano, Paris, and other communities across the state.
• Texas-New Mexico Power. This service area includes communities in Houston, Dallas–Fort Worth, and Midland.
• Illinois
• Maryland
• Massachusetts
• New Jersey
• New York
• Pennsylvania

It’s important to keep in mind that energy rates may be different depending on your area. This is mainly because of the various utility transmission charges that come from your utility provider. Let us help you get started! Simply put your ZIP code in the search bar above, and we’ll pull up Green Mountain Energy rates in your area, as well as rates from other energy providers.

Remember to read your Electricity Facts Label (EFL) so that you can get current information like your rate based on how much power you use, how much of your power comes from renewable sources, and early termination fees. You can learn more in our guide on understanding your electric bill.

It’s also important to note that once you have completed signing up for a Green Mountain plan, Green Mountain will work with the utility company to get your service started. You should have no power interruptions as you transfer services.

You will also notice on your electric bill charges for both Green Mountain Energy electricity rates and your local utility. The utility depends on your location and is responsible for restoring power when there is an outage.

• Headquarters: Austin, Texas
• Bill pay: Log in to your Green Mountain Energy account here.
• Customer service: Texas customers call 866-785-4668. Customers in other states can find their customer service number here.
• Outages: Contact your utility company

What is the best Green Mountain Energy plan?

Currently, the cheapest plan in the 75001 ZIP code for Green Mountain Energy is the Pollution Free e-Plus 24 Preferred plan for 13.6 cents per kWh. This is a 24-month fixed-rate plan.

How can I compare plans and rates from Green Mountain Energy?

Simply enter your ZIP code into the field above to review any plans and rates that are in your area from Green Mountain. You can even filter by Green Mountain Energy if plans are available in your ZIP code.

Will Green Mountain Energy require a deposit?

Green Mountain Energy does not have no-deposit plans. So you might have to pay a deposit depending on your credit score.

How long has Green Mountain Energy been in business?

Green Mountain Energy has been around since 1997. The company started in Vermont of that year and has since expanded all over the U.S.

Updated: 11/12/2021