TriEagle Energy

Golden Eagle

This is the generally the lowest-costing plan when it comes to the TriEagle Energy rates because it requires the longest commitment and thus savings are added. The Golden Eagle plan is a fixed-rate plan, which is locked in for 36 months (or three years). There’s an early termination fee of $20 per each month remaining on the contract, which won’t be charged if you need to end your contract due to moving. 

Bronze Eagle

The Bronze Eagle plan is a fixed-rate plan, which is locked in for 24 months (or two years). There’s an early termination fee of $20 per each month remaining on the contract, which won’t be charged if you need to end your contract due to moving. 

Silver Eagle

The Silver Eagle plan is a fixed-rate plan, with the shortest commitment of 12 months, or one year. Like the other two plans, there’s an early termination fee of $20 per each month remaining on the contract, which won’t be charged if you need to end your contract due to moving. 

Green Eagle 12

This is a fixed-rate plan for 12 months with 100 percent renewable energy. Early termination fees are the same as for the previous plans.

Green Eagle – 24

This is a fixed-rate plan, which is locked in for 24 months (or two years). Again, it is sourced with 100 percent renewable energy. Termination fees are similar to the previous plans..

Green Eagle – 36

This is generally the lowest costing Green plan, offering 100% renewable energy for 36 months, or three years, at a fixed-rate. The same termination rules apply as all the other plans.

Overall score: 4.5 out of 5

Shopping for a deregulated energy plan can seem overwhelming. With the sheer number of potential energy providers, many find it difficult to narrow down their options. Choose Energy wants to help empower consumers to find the right electricity plan at an affordable rate.

To ensure that our customers are able to choose a great energy provider, Choose Energy compiled a scoring model to review top electric providers in Texas. The Choose Energy reviews model is based on unbiased and quantitative criteria to ensure provider scores remain objective.

We’ve broken down our scoring model into three main categories:

• Customer service
• Online accessibility
• Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.

Customer service

• P2C complaint score: 2
• Satisfaction guarantee: 5

In the customer service category, the P2C complaint score is taken from the Public Utility Commission of Texas’ most recent scorecard, which can be found here. Satisfaction guarantee was ranked on a yes or no basis.

• Total customer service score: 1.0

Online accessibility

• Online bill pay: 5
• Online chat: 5
• Access to usage alerts & trends: 5

For each of these measures, providers were assessed on a yes or no basis. TriEagle Energy offers its customers online bill pay, online chat, and access to usage alerts and trends.

• Total online accessibility score: 5.0

Business history

• Years in business: 5
• Better Business Bureau accreditation: 5

TriEagle Energy has been in business for 16 years, earning it a five on the Choose Energy scorecard. TriEagle Energy also has been accredited with the Better Business Bureau since 2015 and holds an A+ BBB rating. While the BBB is a paid accreditation, we have included it here as a measure of brand awareness in the eyes of the consumer.

• Total business history score: 5.0

To read more Texas energy provider reviews, see the full reviews guide.

(Reviews updated 10/28/2020)

TriEagle Energy for residential customers

For residential customers, TriEagle Energy prides itself on having transparent rates and plans. Residential customers can choose from different fixed-rate plans based on how long they want to commit, and the longer they do, then the cheaper the rate. There are also green energy plans for those who want 100% renewable energy.

TriEagle Energy for business customers

TriEagle Energy offers customizable energy plans for businesses along with tools to help you monitor usage and ultimately be more efficient with your energy and what you’re spending on it. You can also explore renewable energy plans for your company.

Green energy options with TriEagle Energy

TriEagle’s green energy plans are sourced from 100 percent renewable methods. If you sign up for a SMART energy plan, you’ll receive a Smart Wi-Fi Thermostat. The devices can be optimized based on historical weather data. You can also use the Energy ScoreCard so you can see what  contributes to your energy consumption.

TriEagle Energy donated WeatherBug weather stations to various schools across Texas. The donation was part of a multi-state weather station program launched in 2016.

• Oncor Electric Delivery 
• CenterPoint
• Texas-New Mexico Power
• AEP Texas Central
• AEP Texas North  

What is a fixed-rate plan?

Consider buying a fixed-rate electricity plan if you want to know roughly what your bill will cost each month. A fixed-rate plan gives you the option to lock-in your rates when you take out your contract, which won’t change regardless of whether or not the wholesale cost of energy changes. Taxes and government fees can change. 

What is a variable-rate plan?

The other type of plan you can get is a variable-rate plan. This is essentially the flip side of a fixed-rate plan, as it will charge you energy costs that fluctuate based on the market rates. A variable plan is usually one that is more flexible in its terms and conditions. You won’t be locked into a strict contract. 

There are many different types of plans worth checking out so you can be more knowledgeable about what you’re paying for. 

Why does Choose Energy run a credit check?

Most providers require a credit check before starting service so they can determine whether  you’ll have to put a deposit down. The good news is that Choose Energy runs a soft check that won’t hurt your credit score. 

Who do I call if there’s an outage?

Your energy provider may give you your plan and help you monitor your usage, but it is not the company you contact if you have a power outage. Utility companies are in charge of the power lines, poles, and meters, not your provider. That’s the company you contact if you find yourself without power or another emergency. If you experience a power outage with TriEagle Energy, report it to your utility company in your service area.

What happens if I move?

Texas electricity providers do not charge an early termination fee if you can provide proof of your move.

Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information such as:

• Price per kilowatt-hour based on usage 
• % renewable energy sourcing   
• Early termination fees

Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power while the switch is being made.

Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate, especially depending on whether you have a fixed-rate or variable-rate plan with your provider.

• Headquarters: Dallas, Texas
• Bill pay: Log into your TriEagle account here or call (866) 569-3776
• Customer service: Call 877-933-2453
• Outages: Contact your utility company

Updated: 12/8/2020