Residential and commercial electricity provider
TriEagle Energy, based in Irving, TX and a subsidiary of Vistra, has been operating in the Lone Star State market since January 2003, only a year after the state gave customers the power to choose energy rates. The company is known for a variety of straightforward energy rates and for providing tools to help customers track usage and take control of their energy bills.
| Plan Name | Plan Length | Rate |
|---|---|---|
| TriEagle Energy - Golden Eagle | 36 months | $0.114 / kWh |
| TriEagle Energy - Green Eagle 36 | 36 months | $0.118 / kWh |
| TriEagle Energy - Silver Eagle | 12 months | $0.120 / kWh |
| TriEagle Energy - Green Eagle 12 | 12 months | $0.123 / kWh |
Please note: All rates above are accurate as of 10/26/2020, 3:28:44 PM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.
Overall score: 4.5 out of 5
Shopping for a deregulated energy plan can seem overwhelming. With the sheer number of potential energy providers, many find it difficult to narrow down their options. Choose Energy wants to help empower consumers to find the right electricity plan at an affordable rate.
To ensure that our customers are able to choose a great energy provider, Choose Energy compiled a scoring model to review top electric providers in Texas. The Choose Energy reviews model is based on unbiased and quantitative criteria to ensure provider scores remain objective.
We’ve broken down our scoring model into three main categories:
Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.
Customer service
In the customer service category, the P2C complaint score is taken from the Public Utility Commission of Texas’ most recent scorecard, which can be found here. Satisfaction guarantee was ranked on a yes or no basis.
Online accessibility
For each of these measures, providers were assessed on a yes or no basis. TriEagle Energy offers its customers online bill pay, online chat, and access to usage alerts and trends.
Business history
TriEagle Energy has been in business for 16 years, earning it a five on the Choose Energy scorecard. TriEagle Energy also has been accredited with the Better Business Bureau since 2015 and holds an A+ BBB rating. While the BBB is a paid accreditation, we have included it here as a measure of brand awareness in the eyes of the consumer.
To read more Texas energy provider reviews, see the full reviews guide.
(Reviews updated 10/6/2020)
Comparing TriEagle Energy rates with those of other electricity providers/suppliers is easy with the Choose Energy® marketplace. We make it easy to see whether a TriEagle Energy plan or another plan is the right fit for your household. Then you sign up easily for that plan. Here’s how the process works:
Our energy experts can help you make a decision if you’re confused about the right choice for you. Either way, signing up only takes minutes.
How is signing up for a plan different in the three states TriEagle Energy serves?
In Texas, you must select a retail electric provider; in New Jersey and Pennsylvania, you may purchase your electricity supply from your utility. But in the latter two states, you should make sure you can’t get a better deal by leaving your utility.
Will I have to pay a deposit to begin service?
Not necessarily. Your provider will run a credit check to determine whether a deposit is required. You do have some options if you don’t want to pay a deposit.
My power went out. Who do I call?
Your utility company will continue to maintain and repair your power lines and other electrical infrastructure. Contact it directly when there’s an outage or you see damage.
Do the rates you show include everything?
In Texas, rates shown by Choose Energy include all monthly charges. In deregulated areas outside of Texas, we only show the rate for your electricity supply – not transmission and other utility charges.
To talk with a TriEagle Energy customer-service rep, call 877-933-2453 or send an email to customercare@trieagleenergy.com.
Need to log into your TriEagle Energy customer account? Click here.