Can I avoid TDU charges?
There’s no way to avoid paying TDU charges. Every customer’s utility company charges delivery fees, which help keep the power grid safe and reliable. These delivery fees are regulated to ensure fair pricing. TDU charges update on March 1 and September 1 each year.
Who do I contact with questions about my energy bill?
Contact your energy provider with questions about your bill or electric account. Your energy bill should contain ways to contact your provider and pay your bill.
How is my energy bill calculated?
Your energy bill has three main elements: your energy charge, utility delivery fees, and taxes—the sum of those three elements results in your total energy bill.
How do I pay my bill?
Most providers offer the ability to pay your bill online, by mail, or over the phone. Some may also offer in-person locations. The bottom of your electricity bill should include options to pay your balance. Check with your provider if you are unsure how to pay your energy bill.