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Energy Provider Reviews

Energy Provider Ratings

Written by Dominique Sabins

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Edited by Jamie Cesanek

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Last Updated:

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At Choose Energy, we empower you with energy information. While our partners are mentioned, they do not influence our editorial content.

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Compare top energy companies

Deregulated energy means you have the power to choose the electricity provider and plan that fits your budget, usage, and energy goals. Choose Energy reviews top electric providers in Texas and other states to help residents and businesses in deregulated areas find the best energy provider.

Our energy provider review process

Choose Energy’s review methodology uses unbiased and quantitative criteria to ensure objective provider scores. We’ve broken our scoring model into three main categories:

Customer service

  • PUC complaint scores
  • Google reviews score
  • Satisfaction guarantee
  • Flexible service options
  • Years in business

Online accessibility

  • Online bill pay
  • Access to usage trends and alerts
  • Pricing transparency

Plan options

  • Contract length options
  • Renewable energy plans

Using these criteria, we’ve reviewed some of the best energy providers in Texas and other deregulated states. For details about current electricity rates and plan options in your area, visit the provider’s page or enter your ZIP code.

Compare Choose Energy’s provider reviews table

ProviderCustomer serviceOnline accessibilityPlan optionsOverall score
TXU Energy 4.9/55/55/55/5
4Change Energy 4.9/55/55/55/5
Express Energy 4.9/55/55/55/5
Veteran Energy 4.9/55/55/55/5
Gexa Energy 4.7/55/55/54.9/5
TriEagle Energy 4.6/55/55/54.9/5
Frontier Utilities 4.5/55/55/54.8/5
Atlantex Power 3.7/55/55/54.6/5
Rhythm Energy 3.7/55/55/54.6/5
Green Mountain Energy 4.4/55/54/54.5/5
Reliant Energy 4.9/55/53/54.3/5
Direct Energy 4.6/55/53/54.2/5
APG&E Energy 4.2/55/55/54.2/5
Discount Power 4.7/54.3/53/54/5
Cirro Energy 4.1/55/53/54/5
Payless Power 3.7/55/53/53.9/5
Constellation Energy3.1/54.3/54/53.8/5

Note: These ratings are accurate at the time of writing. Provider reviews are subject to change.

How to pick the right provider

The best energy provider will differ for every shopper, depending on their priorities. Think about what qualities matter the most to you. It may be price, customer service record, green energy, or plan variety. Use our energy provider reviews to help inform your energy choice. If you feel stuck comparing your options, call our team for guidance. We can help suggest a provider and plan that matches your energy needs.

Pro tip: Consult our energy buying guide to learn more about picking a power plan.

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