Bill pay options for Texas energy providers

The Choose Energy Team
By The Choose Energy Team
For business

Learn about bill pay options in Texas.

(Updated April 9, 2020)

The COVID-19 pandemic has many Texans feeling worried about energy bill payments. During this time of uncertainty, keeping the lights on has never been more important – and having an affordable Texas energy plan is at the top of many minds.

If you need payment assistance on your energy bills, call 2-1-1 or visit 211texas.org and search for “electricity bill assistance” to learn about assistance programs in your area. On March 26, the Public Utility Commission of Texas agreed to create a temporary emergency fund to help financially strapped Texans pay their electricity bills.

That same day, PUCT also unanimously decided to stop utilities from disconnecting power and water service to residents who have lost jobs and income due to COVID-19 actions for at least six months. (Click here for FAQs about PUCT’s relief program.)

That action came after many Texas energy providers responded to the crisis by extending payment deadlines and waiving late fees. To read more about how these providers have responded, click here.

For more information about Texas bill pay options, see the information from top energy providers below.

TXU bill payment options

  • Access online bill pay through the My Account page.
  • Pay by phone by calling 1-800-818-6132.
  • For other TXU payment options, click here.

Express Energy bill payment options

  • Access online bill pay through the My Account page.
  • To contact Express Energy customer service, call 844-361-2080.

4Change Energy bill payment options

  • Access online bill pay through the My Account page.
  • To contact 4Change Energy customer service, call 855-784-2426.

Constellation Energy bill payment options

  • Access online bill pay through the My Account page.
  • Texas customers can pay by phone by calling 1-833-221-6654
  • For other Constellation Energy payment options, click here.

Just Energy bill payment options

  • Just Energy customers can access bill pay through the My Account page.
  • Texas customers can pay by phone by calling 1-866-268-1975,
  • For other Just Energy payment options, click here.

Direct Energy bill payment options

  • Direct Energy customers can access bill pay through the My Account page.
  • Pay by phone by calling 1-888-305-3828.
  • For other Direct Energy payment options, click here.

TriEagle Energy bill payment options

  • Access TriEagle Energy bill pay through the My Account page.
  • Pay by phone by calling 866-569-3776.
  • For other TriEagle Energy payment options, click here.

First Choice Power bill payment options

  • Access First Choice Energy bill pay through the My Account page.
  • Pay by phone by calling 1-866-469-2464.
  • For other First Choice Power payment options, click here.

Pulse Power bill payment options

  • Access Pulse Power bill pay through the My Account page.
  • Pay by phone by calling 833-785-7797.
  • For other Pulse Power payment options, click here.

Ambit Energy bill payment options

  • Access Ambit Energy bill pay through the My Account page.
  • Pay by phone by calling 877-282-6248.
  • For other Ambit Energy payment options, click here.

Reliant Energy bill payment options

  • Access Reliant Energy bill pay through the My Account page.
  • Pay by phone by calling 1-866-222-7100.
  • For other Reliant Energy payment options, click here.

Stream Energy bill payment options

  • Access Stream Energy bill pay through the My Account page.
  • Pay by phone by calling 888-685-7693.
  • For other Stream Energy payment options, click here.

NRG Energy bill payment options

  • Access NRG Energy bill pay through the My Account page.
  • For other NRG Energy payment options, click here.

Iberdrola Texas payment options

  • Access Iberdrola Texas bill pay through the My Account page.
  • Pay by phone by calling 844-956-0456.
  • For other Iberdrola Texas payment options, click here.

 

Image/Shutterstock