About USG&E
USG&E is an energy supplier headquartered in Dallas that offers natural gas and electricity plans in deregulated markets across the Midwest and Northeast. USG&E specializes in fixed-rate plans ranging from 12 to 36 months. Enter your ZIP code to explore opportunities from this supplier today.
Everything you need to know about USG&E
Choose Energy only partners with trusted suppliers to ensure our customers receive reliable service. USG&E has been powering deregulated communities across eight states for over two decades with affordable electric and natural gas plans. If your home or business needs a stable, fixed-rate plan, consider USG&E.
Rates and plans offered by USG&E
Most of USG&E’s plans are fixed-rate, meaning your electricity or natural gas price is locked in for the duration of your contract. Many consumers enjoy this rate type because it provides stability and protection from price spikes. Here are a couple of USG&E’s top fixed-rate options:
Power Lock 12
The Power Lock 12 is an excellent choice for shoppers who want stable pricing at a reasonable contract length. This fixed-rate plan offers peace of mind for 12 months. It also includes a $50 reward every month your account remains active. You can redeem this reward at local establishments found on USG&E’s rewards website.
Power Lock 24 or 36
Shoppers who want long-term security should consider the Power Lock 24 or 36. This plan offers a fixed rate and price stability for either 24 or 36 months. These options also include the same $50 monthly rewards perk for new customers.
Moving or transferring service with USG&E
Whether you’re moving homes or searching for a better plan, Choose Energy can help you streamline the process of switching energy providers. Enter your ZIP code to explore new options and switch within minutes. Before you do, however, make sure to check your terms of service to find out if switching will incur a cancellation fee so you can be prepared.
Note: If you are moving homes, you might be able to keep your current energy plan if your supplier also services your new location. Check with your provider to learn if this is an option for you.
Cancellation fees
USG&E typically does not charge residential customers an early termination fee, but it does charge customers with fixed-rate business energy plans a $150 fee. This policy may differ by plan and location. Always review your terms of service to confirm your plan’s details and be aware of any associated fees.
USG&E business electricity
USG&E also offers commercial energy plans for businesses in deregulated markets. A deregulated plan is an excellent way to find an adaptive energy solution and save on expenses for your business. Keep this supplier in mind when shopping for commercial energy.
Other USG&E initiatives
USG&E offers an innovative rewards program for customers actively enrolled in an eligible plan. This program includes $50 in “rewards dollars” that customers can redeem online at a variety of stores and restaurants. Another bonus is that your reward dollars don’t expire so long as you are currently enrolled in a USG&E plan. Don’t miss this special offer for new customers.
USG&E service areas
USG&E plans are available in the following states with deregulated electricity and natural gas markets:
Since USG&E operates across multiple states, its rates may differ by location. This is largely due to varying transmission and delivery fees from your utility company, which are added to your monthly bill. That’s why it helps to search using your ZIP code on Choose Energy’s marketplace — we can help you find accurate rates for your location.
How to find the best energy plan
Finding the best energy plan for your household or business is all about shopping according to your electricity needs. Luckily, Choose Energy’s free marketplace makes it easy to assess your options and pick the best match. Here’s how to shop on Choose Energy:
- Enter your ZIP code: We use your ZIP code to find plans available in your area with up-to-date rates.
- Filter by preference: Our marketplace allows you to filter by rate type, contract length, provider rating, green energy, and more. Utilize our filters to narrow down your options.
- Review the plan details: Every plan contains an Electricity Facts Label (EFL) or terms of service, which outlines key components of your plan. Review this document to ensure the plan is a good match.
- Sign up: Once you find the right plan, you can sign up online or over the phone in minutes.
Once complete, your new provider will coordinate with your utility company to activate your service.
Lower your USG&E bill
The most direct way to lower your USG&E bill is to use less energy. An effective strategy is to lower your thermostat by a couple of degrees to lessen your HVAC unit’s workload. You can also implement habits like turning off lights when you leave the room and unplugging unused electronics. The next step is to search for a more affordable energy plan to reduce your electricity or natural gas bill.
Contact USG&E
Your energy supplier can assist you with questions regarding your energy plan and billing. However, if you experience a power outage, you must contact your local utility company to restore service.
Here’s how to contact USG&E:
- Call 888-947-7880
- Email CustomerService@USGandE.com
Frequently asked questions about USG&E
How can I compare plans and rates from USG&E?
The best way to compare USG&E plans is to use the free Choose Energy marketplace. Our marketplace uses your ZIP code to narrow down your options so you can rest assured you’re browsing accurate rates from available providers.
Will USG&E require a deposit?
USG&E may require a deposit to begin service, like most energy providers. Typically, a deposit is required if you have low credit or a history of missed payments. However, if you have a good record of on-time payments and high credit, you may be able to skip the deposit. Call your provider to determine if you qualify for a deposit exemption.
How can I pay my USG&E bill?
Your USG&E electricity or natural gas bill will come from your utility company, so you only have to pay one bill. USG&E will be listed as the supplier on your energy bill.
Does USG&E run a credit check?
When you shop for plans on our marketplace, we run a “soft” credit check, which means your credit score will not be impacted. This way, you don’t have to pull your credit multiple times when reviewing energy suppliers.
What happens to my USG&E plan if I move before my contract ends?
USG&E usually does not charge a cancellation fee if you need to move and end your contract. But in some cases, you can take your energy plan with you if your supplier also services your new location. Check in with USG&E is learn if you can keep your same plan. Otherwise, you can shop for new plans 90 days ahead of your move on our marketplace.