Natural gas deregulation has been in place in parts of Maryland since 1995. Up until 1999, Maryland-regulated electric utilities were solely responsible for providing electric customers with distribution, intra-state transmission, and supply services. The Maryland General Assembly passed the Electric Customer Choice and Competition Act of 1999.
Deregulation means that customers are able to purchase electricity and natural gas from retail energy suppliers or traditional utilities. Essentially, it gives Maryland customers opportunities to choose the energy supplier they would like to use rather than simply buying from their utility company. They can even switch if they find a better plan or rates.
What deregulation doesn’t mean, however, is that there’s no oversight of utilities and energy providers. The Maryland Public Service Commission is responsible for regulating utilities and fielding customer complaints. Visit the PSC’s website for information on how to file a dispute.
Check out Choose Energy’s resources to learn more about deregulation: