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National Grid Keyspan

Natural gas utility in New York

About National Grid Keyspan

National Grid operates widely in New York, Pennsylvania, Rhode Island, Massachusetts, New Hampshire, and Connecticut. The utility serves more than 20 million customers across all its service areas and largely in New York City. 

Keyspan and National Grid were once separate companies, but as of 2007, they’ve become one, with the National Grid Keyspan operation focusing on the metro New York area. National Grid is one of the largest investor-owned energy companies in the US and started in 1990 in London before coming to the US. National Grid can provide both electricity and natural gas to its customers, though New Yorkers primarily rely on it for gas.

Please note: All rates above are accurate as of 8/03/2020 for ZIP Code 11101. Rates may have changed since this date. For the most up to date rates in your area, please enter your zip code above.

Understanding deregulation in New York

Energy is deregulated in New York, which means you can choose your energy service company (ESCO). You have the option to switch between companies if you find a company or price you like better – though you could face early termination fees if you switch before your contract is up. 

There are various factors to take into consideration when shopping for an energy provider, but we have several resources to guide you through the process. Because New Yorkers also have the power to choose their own ESCO, that means you can make changes to your service to lower your energy bill by switching. Choose Energy can also help you find a no-deposit electricity provider, which can help customers with lower credit scores.

What is National Grid Keyspan’s price to compare?

National Grid Keyspan will provide electricity supply  service by default in your area unless you choose an independent energy supplier. The default rate you need to know is your Price to Compare, which is set by the state’s public utility commission, and you can use this to consider other suppliers. You’ll need to know National Grid’s price per cubic foot (Ccf) to compare to other companies. If someone else has a lower price per Ccf, you’re free to make the switch. 

National Grid Keyspan customers can plug in their ZIP code above to see if there is a better rate than National Grid. There might be options for a lower rate with a different gas supplier. 

What is the difference between a utility and a supplier?

A utility and a supplier are slightly different from each other. A utility company delivers  natural gas and electricity to a building. The energy supplier is where the utility company draws from, although many utilities generate their own electricity and natural gas. Utility companies also manage the power lines and gas lines that they come in through.

Which suppliers are available in National Grid Keyspan’s service area?

Check out Constellation, Direct Energy, and Public Power for service in the National Grid Keyspan Long Island service area. Each of these companies offers gas supply for this area. You can also check for other suppliers through Choose Energy to explore your options.

Contact National Grid Keyspan

National Grid Keyspan has a variety of ways to be contacted. If you need to report a gas emergency, ask questions about your bill or rates, pay your bill online, or have other general questions, get in touch with them using one of the following methods.

  • To sign in to your National Grid account, click here.
  • Gas emergency phone number: 1-718-643-4050 
  • Customer service number: 1-718-643-4050 
  • To visit the contact us page, click here.
  • View frequently asked questions.
  • Follow National Grid on Twitter
  • Follow National Grid on Facebook