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Rochester Gas & Electric

Electric and natural gas company in New York

At Choose Energy, our reporters seek out information that puts you in control of your energy. Our partners do not direct our editorial content, though we may reference their products in our posts. Read about how we make money to learn more.

For business

About Rochester Gas & Electric

Rochester Gas & Electric, commonly known as RG&E, is the utility service provider for nearly 700,000 electricity and natural gas customers in and around RochesterNew York. Its service area includes nine counties in the area including Monroe, Wayne, Genesee, Orleans, Wyoming, Allegany, Livingston, Cayuga and Ontario.

RG&E is a subsidiary of AVANGRID, which owns utility companies across the Northeast. In New York, the electricity market is deregulated which means that while RG&E delivers energy to consumers homes and businesses, New Yorkers are not required to purchase electricity from their utility company. Instead, you can shop for rates and plans from a variety of ESCOs, or energy service companies. Enter your ZIP code above to learn more and see electricity rates in your area.

Please note: All rates above are accurate as of 6/17/2020 for utility RG&E. Rates may have changed since this date. For the most up to date rates in your area, please enter your zip code above.

Understanding deregulated energy

The New York electricity market has been deregulated since 1998, which means that while natural gas customers must still purchase energy from the area utility company, electricity customers have the power to choose. This allows residents and businesses to search for cheaper electric rates and plan options that work for their needs. If you are new to the system, see below for links to some of our most helpful guides and an explanation of the plans you can consider.

What is my rate to compare for RG&E?

Your rate to compare is based on the utility area you live in and comes from your utility company’s Standard Offer Service (SOS), which is what you’ll receive if you do not sign up with an ESCO. It is also called a “price to compare” and represents how much RG&E charges per kilowatt hour. When you compare ESCOs, you can see if switching will get you a lower rate.

Which ESCOs operate in the Rochester Gas & Electric area?

The New York Public Service Commission (PSC) is responsible for licensing ESCOs in the state, and there are many to choose from. Choose Energy partners with the top names in the business to make sure you see the best options when shopping. In New York, Constellation, Public Power, and Clearview Energy are just a few of the ESCOs available to you. To see their rates and plans in your area, enter your ZIP code above.

What is a utility company and what is an ESCO?

A utility company, such as RG&E, is responsible for selling and delivering energy to consumers as well as maintaining power infrastructure. ESCOs, meanwhile, only sell energy to consumers – often at lower rates than the utility. In deregulated areas, residents and businesses can choose to purchase from an ESCO or stay with the area’s utility company. Either way, the utility company will still deliver your electricity.

Contact Rochester Gas & Electric

For questions about your energy rate, plan, or bill, you’ll need to contact the company you purchase electricity from, whether that is RG&E or an independent ESCO. See below to report a power outage, access your RG&E account, or contact RG&E customer service.

  • To pay your bill or manage your Rochester Gas & Electric account, log in here.