Both Washington, D.C., and Maryland deregulated their energy markets in 1999, allowing competition between retail power suppliers. The term “deregulation” may seem complex, but it just means that you have the power to choose from several suppliers and rate plans in your area. To sort through your options, compare PEPCO energy rates to those available from other suppliers.
Deregulation is not the same thing as no regulation. In Maryland, public utilities are under the oversight of the Maryland Public Service Commission. If you have a dispute with your supplier or utility that you cannot resolve, contact the Consumer Affairs Division at 1-410-767-8043.
D.C. utilities fall under the District of Columbia Public Service Commission. You can reach the Office of Consumer Services at 1-202-626-5120.