(June 22, 2020)
An estimated one quarter of electricity plans in Texas have traditionally been sold door-to-door. But that all changed in March with the imposition of lockdowns to combat the spread of the coronavirus. Social distancing requirements and other restrictions forced electricity providers to rethink their sales strategy.
Robbie Wright, co-founder of the electricity provider Bounce Energy, explained to the Houston Chronicle that door-to-door sales typically involved a lot of engagement with customers. “They come in and shake hands,” he said. “They’re talking to hundreds of homes in a month.”
DeAnne Walker, chair of the Public Utility Commission, spoke out in late March to call for the immediate suspension of the practice. Although several major providers, including NRG and Direct Energy, had already voluntarily stopped sales, Walker warned any companies who refused to do so that she would issue an order to ban door-to-door selling.