Duquesne Light

As one of many states with deregulated energy, Pennsylvania gives its residents choice in electricity and gas service suppliers. Deregulation opens the market to competition and allows residents and businesses to buy power directly from their utility or from other energy providers. This policy allows Pennsylvania residents can take control over energy bills.

Today, roughly 30% of Pennsylvania customers have switched from buying energy from local utilities to buying from retail energy providers. So, where do you start? 

For those looking for ways to reduce energy bills and to explore energy cost savings by switching to another provider, Choose Energy has plenty of resources to help you research. These include:

• How to switch energy providers 
• A guide to energy buying
• How to reduce your electricity bill
• No-deposit electricity options

Understanding the difference between a utility and an energy provider and how the two work together can help you feel a little more confident about your choice. 

A utility company such as Duquesne Light delivers electricity to your home and sends you your monthly bill. Duquesne owns and maintains the power lines and other electricity infrastructure that services your home. If your power goes out, Duquesne Light is responsible for making necessary repairs, regardless of where you buy your electricity. 

Although utilities can also sell energy directly to customers, they must compete against retail energy providers (REPs). These providers sell electricity directly to customers and manage their accounts, even while they use utility company lines to deliver the power.

There are many providers in Duquesne Light’s service area. These include Constellation, Direct Energy, Frontier Utilities, Public Power, and Verde Energy.

It may seem overwhelming to choose from all these options, but Choose Energy makes the process easy and painless. You can use our free marketplace to compare Duquesne Light and energy suppliers in the region to find the right fit for you. Filter by plan type, green energy, solar power, commercial rates, and more.

Not sure where to start? Enter your ZIP code to find Duquesne Light supplier rates and compare them with other options near you.

Remember, if you have an outage or want to report damage to electricity lines or other equipment, you’ll need to contact your utility. Here’s how to reach Duquesne Light Company:

• For general billing queries, residential customers call 1-888-393-7100 and business customers call 1-412-393-7300.
• To report a Duquesne Light power outage, call 1-888-393-7000.
• Mail payments to Duquesne Light Company, PO Box 371324, Pittsburgh, PA 15250-7324.
• Manage your account through the Duquesne app. Download on the App Store or Google Play.

Remember, if you have an outage or want to report damage to electricity lines or other equipment, you’ll need to contact your utility. Here’s how to reach Duquesne Light:

• Reach out to the company through its online contact form. 
• For general billing queries, residential customers call 412-393-7100 and business customers call 412-393-7300.
• To report an outage, call 412-393-7000.