Who do I call if there’s an outage?
You would not call this company for an electrical outage. However, you would contact it for a gas emergency, such as if you smell gas.
Why does Choose Energy run a credit check?
Choose Energy runs a soft credit check – which won’t damage your credit score – to find the best plans for you. This helps you know if you’ll have to provide a deposit and how much that deposit will be. If you have good credit, you can get more favorable terms with an energy company.
What happens if I move?
You may have to terminate Nicor Gas service if you are moving somewhere where you do not intend to use gas. However, if your new home is set up for gas service, you can establish an account or add services. To set up a new home for gas, you may have to submit an application to run gas to your new home. You can also learn more about switching through our guide.
What appliances use natural gas?
A wide variety of appliances can use natural gas, like furnaces, gas ranges and ovens, water heaters, clothes dryers, fireplaces, grills, certain types of fire pits, and even some outdoor lighting, as a few examples.
Can I use natural gas during an electricity outage?
Yes, it is safe to keep natural gas on during an electricity outage, since electricity does not affect gas.