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Nicor Gas

Illinois Gas Company

About Nicor Gas

Nicor Gas has been around for six decades, serving Illinois with natural gas. The company site says it’s the state’s largest natural gas distributor, and Nicor owns and operates one of the largest natural gas aquifer storage systems throughout North America. Nicor runs in 650 communities in northern Illinois.  

Nicor Gas is a subsidiary of Southern Company. To find plans in your city, simply enter your ZIP code to search plans.

Please note: All rates above are accurate as of 12/22/2020 for utility Nicor Gas. Rates may have changed since this date. For the most up to date rates in your area, please enter your zip code above

Nicor Gas reviews

Nicor Gas has earned an A+ rating from the Better Business bureau. It has been accredited by the BBB since February 2014. The utility has been in operation for more than 60 years. 

Nicor Gas for residential customers

Nicor Gas natural gas plans serve residential homes. The company offers energy assistance for natural gas bills. The company also reads meters every other month. You should also call this company if you smell gas.


Nicor Gas for business customers

Nicor Gas also has commercial accounts. Nicor gas offers rebates for energy-efficient equipment in commercial settings. Nicor Gas reviews companies using a business assessment for free products and a personal report on ways to save. 

Green energy options with Nicor Gas

The company can also help with fueling natural gas vehicles for consumers. It’s a way to become less dependent on oil. The company is also involved with prairie restoration initiatives and has a fleet of alternative fuel vehicles. 

Nicor Gas is also a participant in the EPA Natural Gas STAR Program to reduce emissions. Further, Nicor gas is part of the American Gas Association’s Naturally Green Natural Gas Home Program to encourage people to use natural gas appliances.   

You can also learn about reducing your electric bill in our guide.

Other Nicor Gas initiatives

The company also has some safety initiatives. Nicor helps you understand how to check for gas leaks and call the company if you detect anything. It helps residents understand to call 811 before digging, what to do to prevent interruption during severe weather, and how to keep gas equipment in good working condition. 

The company also takes fraud protection steps.

Community investment

Nicor gives to the United Way, the American Red Cross, Housing Forward, the Northern Illinois Food Bank, Habitat for Humanity, Junior Achievement, Chicago Wilderness, and Morton Arboretum, among other organizations.  

Nicor Gas does have energy assistance programs for residents who are having trouble paying energy bills. The company has $4.5 million in bill payment assistance for COVID-19, as of writing. 

Residents could receive a one-time grant if eligible. Lower-income households could also receive weatherization assistance.

Nicor Gas service areas

Nicor Gas serves a wide variety of cities across northern Illinois, ranging all over Cook Country and other counties in the area. It serves cities such as Palatine, Park Forest, Rosemont, South Chicago Heights and Rockford

Natural gas FAQs

Who do I call if there’s an outage?

You would not call this company for an electrical outage. However, you would contact it for a gas emergency, such as if you smell gas. 

Why does Choose Energy run a credit check?

Choose Energy runs a soft credit check – which won’t damage your credit score – to find the best plans for you. This helps you know if you’ll have to provide a deposit and how much that deposit will be. If you have good credit, you can get more favorable terms with an energy company.  

What happens if I move?

You may have to terminate Nicor Gas service if you are moving somewhere where you do not intend to use gas. However, if your new home is set up for gas service, you can establish an account or add services. To set up a new home for gas, you may have to submit an application to run gas to your new home. You can also learn more about switching through our guide

What appliances use natural gas?

A wide variety of appliances can use natural gas, like furnaces, gas ranges and ovens, water heaters, clothes dryers, fireplaces, grills, certain types of fire pits, and even some outdoor lighting, as a few examples.  

Can I use natural gas during an electricity outage?

Yes, it is safe to keep natural gas on during an electricity outage, since electricity does not affect gas. 

A few things to remember

Always remember to read your plan’s documents before your sign up. It contains very important information like:

  • Price
  • Delivery and transmission fees
  • Early termination fees

Contact Nicor Gas

  • Headquarters: 1844 Ferry Rd, Naperville, IL 60563
  • Bill pay: Log into your Nicor Gas account here or call 888-642-6748
  • Customer service: Call 888-642-6748
  • Outages/emergencies: Contact the company at 888-642-6748