Duke Energy is one of the largest electric utilities in the United States, serving 7.2 million electricity customers all over the United States. In Ohio, Duke Energy delivers electricity to 840,000 homes and businesses. Its 3,000 square mile service area includes the city of Cincinnati as well as Hamilton, Butler, Clermont, Warren, and Brown counties.
Duke Energy electricity rates
If, for whatever reason, you don't sign up with an independent energy supplier, Duke Energy will provide you with a "Standard Offer" electricity plan. The rate for the “Standard Offer” plan is approved by your state’s public utility commissions. However, that rate is typically higher than what you can find if you shop around with independent suppliers.
Duke Energy "Price to Compare"
These rates are your “Prices to Compare.” You can use them as a comparison tool to help you decide if you can save money by shopping for another supplier. If another supplier’s price per kilowatt hour is lower than the “Price to Compare,” you can save the difference per kilowatt hour by switching to that supplier. These rates include only the cost of producing the electricity. There are additional costs for the delivery of the electricity to your home or business. The delivery costs will remain the same no matter who supplies your energy. To report power outages or downed power lines, you should call Duke Energy's customer service line.
Duke Energy Customer Service Information
|State||Report an Outage||Customer Service Phone Number||Electric Problem Phone Number||Billing Info & Questions|
|Ohio||Duke Energy Ohio Outages||800-544-6900||800-543-5599||Duke Energy Ohio Billing|
|Florida||Duke Energy Florida Outages||800-700-8744||800-228-8485||Duke Energy Florida Billing|
|Indiana||Duke Energy Indiana Outages||800-521-2232||800-343-3525||Duke Energy Indiana Billing|
|Kentucky||Duke Energy Kentucky Outages||800-544-6900||800-543-5599||Duke Energy Kentucky Billing|
|North Carolina*||Duke Energy NC Outages||800-777-9898||800-769-3766||Duke Energy NC Billing|
|South Carolina*||Duke Energy SC Outages||800-777-9898||800-769-3766||Duke Energy SC Billing|
* Please note that this information is different for Duke Progress Energy areas. Please visit dukeenergy.com for more details.