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National Fuel

Natural gas utility in New York and Pennsylvania

About National Fuel

National Fuel is a natural gas supplier and distributor in the Northeast. The company has been around for more than 100 years. Based in New York, National Fuel serves more than 700,000 customers in New York and Pennsylvania, including Buffalo and Erie.

Please note: All rates above are accurate as of 2/10/2021 for ZIP Code 14201. Rates may have changed since this date. For the most up to date rates in your area, please enter your zip code above.

How to understand deregulation

Both New York and Pennsylvania have deregulated energy industries, which means consumers can choose their own electricity and natural gas providers.

Pennsylvania’s legislature deregulated the industry in 1996 through the passage of the Electricity Generation Customer Choice and Competition Act.

New York’s deregulation also began in 1996, but the process looked a bit different. The Public Service Commission began to slowly deregulate the industry over a period of several years.

While the two states took different paths to get there, both now have an open energy market that allows consumers to choose their own energy providers.

Ready to learn more about choosing your own provider? Here are a few resources to get you started:

What is National Fuel’s price to compare?

While consumers in New York and Pennsylvania can choose their own energy provider, they don’t have to. If you don’t proactively choose a provider, you’ll receive the default service from your local utility at the “price to compare”.

Price to compare can serve as a useful benchmark when shopping for energy plans. As you shop around, you can compare each provider’s price to National Fuel’s price to compare (which changes frequently based on the market). Simply look at the rate on your latest energy bill and compare that to prices you find from other providers.

To find other natural gas plans and find out if they can beat your current rate from National Fuel, just enter your ZIP code above. You’ll see a list of the plans and prices available in your area.

What is the difference between a utility and a supplier?

A utility company is a company that delivers energy to your home. They also install and maintain the energy infrastructure. And if you don’t choose your own energy supplier, you’ll receive the default service from your utility. National Fuel is a natural gas utility for customers in New York and Pennsylvania.

While a utility is the company that delivers energy to your home, the energy supplier is the company that provides that energy. Because New York and Pennsylvania have deregulated energy markets, customers in those states can choose their own energy suppliers.

Which suppliers are available in National Fuel’s service area?

Customers in the National Fuel’s service area have plenty of energy suppliers available to them. You’ll have to enter your zip code above to see what’s available in your area. Some of the providers available may include:

For customers who want a 100% renewable energy plan, you won’t have a problem finding one. Clearview and Verde both only offer green energy plans, and other companies may offer the option of green energy plans.

Contact National Fuel

If you experience outages or have questions about transmission rates or your natural gas bill, you can contact them by:

  • Calling 1-800-444-3031 to report a gas emergency
  • Filling out the online contact form on the company’s website
  • Calling 1-800-365-3234 for customer service
  • Logging into your online account