WTU Retail Energy

ChooseEnergy.com® is not affiliated with WTU Retail Energy

WTU Retail Energy has been providing energy to West Texas residents and small businesses for more than 75 years. In addition to connecting people who live in the region with the power they need to fuel their lives, the company says it is committed to charitable community involvement. WTU Retail Energy is owned by Direct Energy, the  third-largest electricity provider in the Lone Star State. 

Enter your ZIP code above to discover WTU Retail energy plans in your area. 

WTU Retail Energy, like many suppliers, offers a variety of plans to customers in Texas. Many plans include an environmental disclosure that shows the source of energy included in the plan.

If you’re interested in electricity plans within the WTU Reetail Energy coverage area, enter your ZIP code and see how our plans stack up against other suppliers!

The Choose Energy team tries to evaluate energy companies to help our customers make informed decisions. You can see the full list of provider reviews here.

We haven’t finished our evaluation of WTU Retail Energy, and it is not accredited or rated by the Better Business Bureau. See ratings of providers we work closely with.

WTU Retail Energy for residential customers

WTU Retail Energy plans are aimed at people who want reliable, fixed rates. Most of its plans require a minimum of one-year commitment. Rates are charged based on the kWh used per month, which means bills can vary even as the rate remains the same. 

WTU Retail Energy for business customers

WTU Retail Energy does not offer business energy plans, but users can sign up for commercial electricity plans via the parent company, Direct Energy. Direct Energy has small business, enterprise business, and wholesale offerings. 

Green energy options with WTU Retail Energy

The company does not offer green energy, but businesses can tap into renewable energy plans if with Direct Energy.

Community investment

WTU Retail Energy participates in a number of community initiatives, including a program called Neighbor to Neighbor that provides emergency assistance. Customer donations are matched dollar for dollar toward helping people who are struggling to pay their electric bills. 

• AEP Texas Central: The cities of Corpus Christi, McAllen, Harlingen, and Laredo are among the communities served by AEP Texas Central.
• AEP Texas North: This service area includes communities in North Texas, including Abilene, San Angelo, and Vernon.
• CenterPoint Energy: The CenterPoint Energy coverage area is in the Houston metropolitan area.
• Oncor Electric Delivery: Oncor covers Dallas, Plano, Paris, and other communities across the state — almost more than almost any other provider.
• Texas-New Mexico Power: This service area includes neighborhoods in and around places like Houston, Dallas–Fort Worth, and Midland.

What is a fixed-rate plan?

When you’re buying a new energy plan for the long term, a fixed-rate plan is often the most financially beneficial. If you lock in when rates are low, you’re guaranteed to keep the same rates per kWh of usage for the duration of your contract. This makes predicting your monthly bill a little bit easier. 

What is a variable rate plan?

If you can’t sign up while rates are low, consider a variable-rate plan. With this plan, your monthly rate per kWh can change based on the state energy market. This makes your energy costs fluctuate. However, you’ll benefit if the prices drop. 

Who do I call if there’s an outage?

Local utility companies are in charge of handling outages. Since WTU is a retail energy provider, it won’t handle your outages. Call your local utility. 

What happens if I move?

Provides in Texas do not charge an early termination fee if you provide proof of your move.

• Read a plan’s Electricity Facts Label before signing a contract. This important document contains details like the price per kilowatt-hour you’ll be charged, information about early termination fees and other charges, and how much of your energy (if any) will be renewable.  
• Confirm supplier setup. Once your order has been confirmed on our site, your new electricity supplier will coordinate with your utility. You’ll receive confirmation about your new service start date, and there should not be any interruption to your energy.
• Pay attention to your electricity bill. Your local utility company will still deliver your electricity and maintain electric infrastructure including meters and power lines. If you see TDU or TDSP charges on your monthly bill, know that these are standard and independent of your supplier rate.

• Headquarters: San Angelo, TX 76903
• Bill pay: Log into your WTU Retail Energy account here or call (844-742-1330)
• Customer service: Call (844-742-1330)
• Outages: Contact your utility company

Updated: 12/8/2020